• Inside Sales and Order Processing Specialist

    Access Dubuque (Dubuque, IA)


    Inside Sales and Order Processing Specialist

    Express Employment Professionals

    1 Positions

    ID: 14499409

    Posted On 01/07/2026

     

    Job Overview

     

    Express Employment Professionals in Dubuque is assisting a local manufacturer with an **in-house Inside Sales & Order Processing** position. This role is responsible for processing customer orders and estimates, answering questions, resolving issues, and helping expand customer reach for a core product line.

     

    This is a great opportunity for someone who enjoys customer interaction, detailed work, and learning how products are made from start to finish.

    Key Responsibilities:

    + Learn and support assigned product lines and related components

    + Answer incoming customer calls and emails to provide product guidance, create estimates, take orders, and resolve service issues

    + Gather and verify customer information to ensure accurate quoting and order processing

    + Perform accurate data entry in internal systems and Excel-based forms to support production

    + Track project timelines and ensure orders are completed within quality and scheduling expectations

    + Monitor inventory levels for components and place orders as needed

    + Research and recommend new components or materials with pricing and market justification

    + Maintain project records and reporting data to identify trends and improvement opportunities

    + Spend time in the production area to learn products and assist with time-sensitive decisions when needed

    Qualifications:

    + Strong computer skills, including Outlook, Word, Excel, and Adobe programs

    + Detail-oriented with the ability to manage multiple projects at once

    + 1–2 years of experience in inside sales or customer-facing roles preferred

    + Construction or manufacturing background is helpful but not required

    + Strong communication skills with the ability to clearly relay information to customers and internal teams

     

    If you enjoy customer service, problem-solving, and working closely with both customers and production teams, this could be a great fit.

     

    Apply today through Express Employment Professionals in Dubuque.

     

    Primary Contact

     

    1731509386103

     

    Express Employment

     

    Office,

     

    (563)583-1600

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Construction/Skilled Trades

     

    Customer Service

     

    Information Technology/Telecommunications

     

    Management/Executive

     

    Manufacturing

     

    Sales/Service

     

    Location

     

    Dubuque, IA

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Company ID

     

    1011

     

    Job REQ #

     

    14499409

    \# Positions

    1

     

    Start Date

     

    20260107

     

    End Date

     

    20260311

     

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    Express Employment Professionals

     

    About the Company

     

    About Express

    On a Mission to Put

    a Million People to Work

     

    Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

     

    If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

     

    For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

     

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