• Associate Operations & Task Management Specialist

    Sigmatech, Inc. (Arlington, VA)


    Job Descriptions:

    About Our Organization

    DASA DE&C manages the Army's Security Assistance and Armaments Cooperation programs that engage allies and partners across the full spectrum of Army acquisition to achieve force dominance. We lead the U.S. Army Security Assistance Enterprise (ASAE), providing leadership, resource management and policy oversight. We build the capabilities of allies and partners, strengthen relationships with our foreign partners, and strengthen the U.S. industrial base.

    Position Overview

    As an Operations and Associate Task Management Specialist, you will function as the key coordinator for all official correspondence and action items, responsible for providing hands-on support for the directorate's task management process. Leveraging exceptional organizational skills and proficiency with formal tasking systems, you will log all incoming actions, assign them to the appropriate personnel, monitor their progress against deadlines, and conduct quality control reviews on all outgoing responses. You will provide the critical administrative backbone and procedural discipline that allows the directorate to operate efficiently and meet its commitments to internal and external stakeholders.

    Core Duties and Responsibilities

    1. End-to-End Task & Workflow Management

    + Serve as the directorate’s primary operator for tracking all internal and external taskers using the Army Enterprise Task Management Software Solution (ETMS2).

    + Receive, log, assign, and monitor all incoming tasks, ensuring they are directed to the appropriate action officers and that all deadlines are clearly communicated.

    + Conduct final quality control checks on all outgoing tasker responses, ensuring they are properly formatted, internally staffed, and submitted in accordance with established procedures and deadlines.

    + Serve as the primary liaison with higher headquarters and external agency task management counterparts to deconflict deadlines, clarify requirements, and resolve cross-organizational issues.

    2. Process Optimization & Continuous Improvement

    + Proactively identify and recommend improvements to the directorate's task management processes and Standard Operating Procedures (SOPs) to increase efficiency and accountability.

    + Analyze tasker data to identify trends, such as recurring bottlenecks, common areas of delay, or workload distribution, and provide actionable insights to leadership.

    + Train and onboard new directorate personnel on the proper use of the ETMS2 system and internal tasker policies and procedures.

    3. Information, Reporting, & Knowledge Management

    + Manage the organization’s information repositories (e.g., SharePoint, shared drives) for all official tasker documentation, ensuring records are properly stored, organized, and accessible for future reference.

    + Generate and deliver regular status reports on tasker progress, including pending deadlines and overdue actions, to directorate leadership.

    + Prepare and consolidate recurring reports, such as Weekly Activity Reports (WARs), by compiling inputs and status updates related to ongoing tasks.

    + Assist in compiling meeting notes and action items, with a primary focus on logging and tracking all assigned actions within the formal tasking system

    Required Experience:

    Essential Requirements

    Security Clearance: Must possess and maintain an active SECRET security clearance.

    Education:

    + A Bachelor's degree from an accredited university is required. A degree in Business Administration, Management, Communications, or a related field is preferred.

    Experience & Skills:

    + A minimum of 3 years of professional experience in task management, project coordination, or business process support.

    + Direct, hands-on experience with a formal government or corporate task management system (e.g., ETMS2, TMT, CATMS) is highly required.

    + Demonstrated experience supporting senior-level military (O-5/O-6) or civilian (GS-14/GS-15) leaders in a fast-paced environment is highly preferred.

    + Working knowledge of Army regulations governing correspondence and communication, such as AR 25-50 (Preparing and Managing Correspondence), is strongly preferred.

    + Expert-level proficiency with the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and Adobe Acrobat.

    + Demonstrated proficiency in managing and organizing content within Microsoft SharePoint.

    + Exceptional organizational skills with a methodical approach to tracking details, managing competing priorities, and proactively solving problems with minimal supervision.

    + Excellent written and verbal communication skills, with strong interpersonal and conflict resolution abilities to effectively influence outcomes and manage deadlines with personnel at all levels.

    + Proven ability to handle sensitive and classified information with a high degree of professionalism and discretion.

     

    Work Environment

     

    Travel: Less than 5% travel may be required.

     

    Schedule/Location: This is a full-time, on-site position. No remote work is offered.

     

    Collaboration: The candidate will be expected to work across all directorates and serve as a key integration point for all official tasking matters.

     

    Keyword: Associate Operations & Task Management Specialist

     

    From: Sigmatech, Inc.