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Job Description

This is a customer-facing role within Oracle Product Development’s Cloud Center of Excellence (CoE). The role is designed for a **strong hands-on technical engineer** who will work directly with customers and implementation partners to support their journey to Oracle Cloud SCM.

This position combines deep technical expertise with customer engagement and delivery responsibilities. You will collaborate closely with Oracle Product Development, Product Management, Customer Success, Global Support, and executive stakeholders to drive **Redwood adoption, extensibility, and successful SCM implementations** .

* ***Must have hands-on** expertise for **Oracle Cloud SCM** technology areas, integrations, configurations and overall architecture.

Responsibilities

Minimum 5+ years of experience with Oracle Cloud SCM,** with proven hands-on delivery experience across Redwood UX, extensibility, configuration, and lifecycle management **. This is a hands-on role; candidates who do not meet the minimum experience and practical implementation requirements should not apply.

Desired Skills / Qualifications:

+ Strong hands-on experience with **Redwood UX extensibility** features- Business Rules -defaulting and validation, use of advanced expressions to meet complex requirements.

+ Experience with **Fusion SCM extensibility and configuration** , including flexfields, page composer, app composer, transaction design, and related frameworks.

+ Proven expertise in **configuration, troubleshooting, and optimization** of SCM application behavior, alerts, workflows, and business processes.

+ Hands-on experience with **application lifecycle management** , including import/export of configurations, deployment of VBS code changes, and promotion of changes across environments.

+ Strong experience with **data integration and data movement tools** , including FBDI, REST APIs, ATOM feeds, and related services.

+ Hands-on expertise with **analytics and reporting** , including OTBI, FDI, BICC, and SQL tuning.

+ Good understanding of **security concepts** , including roles, privileges, and access control in Oracle Fusion applications.

+ Functional expertise in Cloud SCM areas such as Manufacturing, Maintenance, Inventory, Planning, Procurement, and related modules.

+ Experience working directly with customers and implementation partners in a **customer-facing, delivery-focused role** .

+ Excellent communication skills, with the ability to deliver technical guidance and enablement sessions, both virtually and in person.

Key Duties & Accountabilities

+ Work directly with customers and implementation partners to support Oracle Fusion SCM Cloud implementations and ongoing adoption.

+ Provide hands-on technical expertise across Cloud SCM implementations.

+ Lead and support **Redwood adoption** for SCM customers by designing, configuring, and troubleshooting extensibility using Visual Builder Studio (VBS), Business Rules, and related Redwood configurations to meet customer business requirements.

+ Support **application deployment and lifecycle management** , including import/export of configurations, environment promotion, and governance of changes.

+ Assist customers with data integrations and data movement using FBDI, REST APIs, BICC, FDI, ATOM feeds, and related technologies.

+ **Collaborate** closely with Product Development, Product Management, Global Support, and Customer Success teams to resolve customer issues and escalations.

+ Deliver solution-oriented guidance, technical reviews, and **best-practice** recommendations to customers and partners.

+ Participate in customer workshops, enablement sessions, and implementation reviews.

+ Contribute to reusable assets, documentation, and best practices to scale SCM and Redwood adoption across customers.

Nice to Have

+ Experience with instance management, **P2T/T2T** , and environment configuration management.

+ Familiarity with Oracle Cloud monitoring or observability tools.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $82,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.