• Command Center Supervisor-2nd Shift (Hond105)

    SEI, Inc. Security (Lincoln, AL)


    Command Center Supervisor-2nd Shift (HOND105)

     

    Lincoln, AL, United States of America

     

    $19.85 - $19.85

     

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    Overview

     

    Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

     

    At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

     

    As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

     

    Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

     

    Security Engineers offers competitive wages and benefits.

     

    Security Engineers offers Paid Training at the State Minimum Wage.

     

    To learn more about our company, please visit our website at www.securityengineersinc.com

     

    Security Engineers, Inc. is an Equal Opportunity Employer

     

    Job Skills / Requirements

     

    Command Center Supervisor – 2nd Shift

     

    Monday-Friday 2pm-10pm

    Role Overview

    Security Engineers is seeking a dedicated Control Center Supervisor to ensure a safe and secure environment for our clients. This role requires strong leadership, professionalism, and the ability to remain calm under pressure. Key responsibilities include overseeing security operations, monitoring access points, responding to emergencies, maintaining logs, and providing continuous training for dispatchers. Supervisors must be adaptable, proactive, and skilled in managing critical situations.

    Minimum Qualifications

    + Valid Security Officer/Guard License (or ability to obtain)

    + Valid driver’s license from state of residence

    + Must be at least 21 years old

    + Clean Motor Vehicle Record (MVR)

    Supervisor Responsibilities

    + Provide continuous training for all dispatchers.

    + Be available to work any shift with little notice, including weekends.

    + Recognize and resolve issues on post; collaborate with client.

    + Maintain professionalism and assist client requests.

    + Train dispatchers for emergency dispatch and Lenel certification.

    + Prepare/send FMX for repairs and maintain access points.

    + Knowledgeable in Simplex fire system and train others on alarm response.

    + Proficient in dispatching and experienced in Command Center operations.

    + Conduct evacuation/shelter drills biweekly; create tests and scenarios.

    + Remain on-call unless excused for personal/emergency reasons.

    + Maintain dependable attendance.

    + Stay aware of officer activities and provide guidance as needed.

    + Obtain Emergency Dispatch Certification within 1 year if promoted internally.

     

    Duties & Responsibilities

     

    Patrol & Surveillance

     

    + Conduct walking/vehicle patrols; report safety concerns.

    + Monitor access points; verify IDs.

    + Monitor surveillance systems for threats.

     

    Incident Response & Reporting

     

    + Respond to alarms/emergencies per protocol.

    + Maintain accurate logs.

    + Perform routine security tasks (e.g., locking/unlocking doors).

     

    Customer Service & Policy Enforcement

     

    + Assist visitors/employees professionally.

    + Enforce Post Orders and security protocols.

    + Ensure compliance with SEI and client policies.

    Required Skills & Abilities

    Minimum

     

    + Ability to perform in fast-paced, high-pressure environments.

    + Weekend availability.

    + Strong situational awareness and problem-solving skills.

    + Ability to remain calm in critical situations.

    + Basic computer skills; tablet reporting.

     

    Preferred

     

    + Familiarity with Microsoft Office Suite.

    Physical Requirements

    + Stand/sit for at least 1 hour without break.

    + Walk ½ mile without stopping.

    + Climb 20 commercial facility stairs without stopping.

     

    Education & Experience

     

    Minimum

     

    + High School Diploma or equivalent.

    + No prior experience required.

     

    Preferred

     

    + 1+ years Military, Law Enforcement, or Security experience.

    + 2+ years customer service experience.

     

    Security Engineers, Inc. Alabama Security Company License: 00001

     

    Education Requirements (All)

     

    High School Diploma or equivalent

     

    Certification Requirements (All)

     

    Alabama Security Regulatory Board License, preferred Able to obtain any & all security certifications/licenses State Issued Driver's License (Not Expired)

     

    Additional Information / Benefits

     

    Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Holidays

     

    This job reports to the Job Site Manager

     

    This is a Full-Time position 2nd Shift, School Hours, Summers.

     

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