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WORKERS' COMPENSATION MEDICAL SERVICES ANALYST

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WORKERS' COMPENSATION MEDICAL SERVICES ANALYST

Salary

$3,127.00 - $6,136.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

WCMSA-216322-11226KK

Department

Louisiana Works

Division

Office of Workers' Compensation

Opening Date

01/12/2026

Closing Date

1/17/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Workers’ Compensation Medical Services Analyst

Office of Workers’ Compensation

Division: Medical Services

The Office of Workers’ Compensation Administration

The Office of Workers’ Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers’ compensation laws, aiming to support early return-to-work efforts and improve workplace safety. We do not process individual workers' compensation claims or issue benefit payments

The Workers’ Compensation Medical Service Analyst is responsible for handling the scheduling of all IME requests made under La. R.S. 23:1123. Pre-litigation medical exams are scheduled with neutral physicians to determine the medical condition or work capacity when two opposing physicians disagree. A network of IME physicians across multiple specialities and geographic locations must be maintained and coordinated for court-ordered IMEs under La. R.S. 23:1124. 1.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise in diverse and evolving contexts.

- Successful Behaviors: Solves problems using current expertise, explains concepts clearly, and adjusts messages for different audiences.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

- Successful Behaviors: Makes timely, well-reasoned decisions using available info, context, and trade-offs.

Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

- Successful Behaviors: Analyzes problems thoroughly, identifies root causes, and follows through with realistic, adaptable solutions.

Minimum Qualifications

Five years of experience in worker's compensation; OR

Six years of full-time experience in any field plus two years of experience in worker's compensation; OR

A bachelor’s degree plus two years of experience in worker's compensation.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Duties:

•Coordinate billing and missing medical record issues between parties and physicians.

•Collaborate with the assigned RN on case notifications, phone calls, and scheduling changes.

•Confer with physicians, attorneys, carrier, claimants, employers, and judges to obtain required documentation for scheduling medical appointments.

•Coordinate with physicians’ offices, carriers, and the attorney to confirm attendance.

•Maintain data points to monitor trends, goal achievement, and statutory compliance.

Position Specific Details:

Appointment Type:Probational/Job Appointment/Promotional/Detail to Special Duty

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply”link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

For further information about this vacancy contact:

Kedrick Kennedy

[email protected]

Our Human Resources Team is focused on building fairness, clarity, and results.

Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Do you have experience with scheduling appointments?

+ Yes

+ No

02

Do you have experience with reviewing forms?

+ Yes

+ No

03

DE - 26: Displaying Expertise - How well do you apply subject-matter expertise to solve problems, share insights, and communicate effectively with others?

+ I struggle to explain basic concepts, apply subject-matter knowledge, or share accurate information.

+ I apply subject-matter knowledge in typical situations and communicate clearly with some guidance or support.

+ I use my subject-matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.

+ I demonstrate deep subject-matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.

04

DE - 26: Displaying Expertise - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

MAJ - 26: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

+ I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.

+ I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.

+ I make timely, well-reasoned decisions by using available information, context, and trade-offs.

+ I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

06

MAJ - 26: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

SP - 26: Solving Problems - How do you approach challenges and work toward effective solutions?

+ I focus on surface issues, miss root causes, or struggle to follow through on solutions.

+ I gather some information, but my solutions may not be fully thought through or feasible.

+ I analyze problems thoroughly, identify root causes, and follow through with realistic, adaptable solutions.

+ I anticipate and solve complex problems, develop innovative solutions, and improve systems based on outcomes and feedback.

08

SP - 26: Solving Problems - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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