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What you'll bring to the team

•️ Facilities Technician Lead

LEGOLAND® Florida Resort

• ROLE SUMMARY

At LEGOLAND® Florida, **safety comes first—and fun follows closely behind!** 🧱🎉

The Facilities Technician Lead plays a critical role in keeping our resort safe, functional, and visually amazing for millions of guests each year. As part of the **Technical Services / Facilities Procurement Team** , you’ll help ensure our buildings, infrastructure, and guest-facing areas meet the highest standards of safety, quality, and presentation.

This is a **hands-on leadership role** where you’ll guide and mentor a team of Facilities Technicians while actively working alongside them. You’ll partner closely with the Facilities Supervisor and Head of Facilities to prioritize work orders, coordinate vendors, and proactively address facility needs across the resort.

If you love leading teams, solving problems, and taking pride in maintaining world-class environments— _all while being part of a creative, guest-focused culture_ —this role is for you! 🚀

Qualifications & Experience

•‍♂️ WHAT YOU’LL DO

• Leadership & Team Development

+ Lead, mentor, and support a team of Facilities Technicians through daily task assignments and performance oversight.

+ Assist with onboarding, training, and ongoing development in line with LEGOLAND Florida standards.

+ Support daily team huddles and weekly safety meetings, reinforcing a strong safety-first culture 🦺.

• Facilities Operations & Work Order Management

+ Prioritize and manage daily maintenance tasks using the CMMS system.

+ Perform routine inspections of front-of-house and back-of-house areas, identifying and resolving issues such as:

+ Damaged finishes

+ Flooring wear

+ Lighting or building deficiencies

+ Ensure all work orders and projects are completed on time and properly documented.

+ Coordinate furniture setups, internal relocations, and department support needs.

• Vendor & Project Coordination

+ Support vendor management by monitoring work scopes, service quality, and contract compliance.

+ Assist with on-site supervision and quality assurance inspections.

• Reporting & Communication

+ Provide weekly progress updates to the Facilities Supervisor, including:

+ Open work orders

+ Project status

+ Team performance highlights 📊

•️ HEALTH & SAFETY

Safety is everyone’s responsibility at LEGOLAND® Florida. Team members must:

+ Follow all safe work practices and policies (HS001).

+ Use tools and equipment only when properly trained.

+ Report incidents promptly and cooperate with investigations as required.

• REQUIRED SKILLS & QUALIFICATIONS

+ 3–5 years of progressive facilities maintenance experience, including team or trade oversight.

+ Strong leadership, communication, and organizational skills.

+ Ability to juggle multiple priorities in a fast-paced, guest-facing environment 🎡.

+ Working knowledge of HVAC, plumbing, carpentry, painting, and safety compliance.

+ Customer-focused mindset with a collaborative, team-first attitude.

+ Experience using work order systems and coordinating vendors.

Education

+ High School Diploma or GED required

+ Trade school, technical certification, or relevant coursework preferred

• PREFERRED QUALIFICATIONS

+ Forklift certification

+ Knowledge of mechanical, electrical, plumbing, or general maintenance materials

+ Experience in a theme park, resort, or high-volume operational environment 🎢

• PHYSICAL DEMANDS

+ Ability to lift and carry 25–70 lbs.

+ Frequent walking, standing, kneeling, bending, climbing, and working in tight or elevated spaces.

+ Comfortable working in noisy environments, various weather conditions, and dusty or damp areas.

+ Proper use of PPE including gloves, eye/ear protection, respirators, and fall protection.

+ Flexibility to work extended hours, weekends, or holidays as needed.

•️ WORK ENVIRONMENT

+ Work primarily based in a warehouse or maintenance support facility.

+ Frequent travel across indoor and outdoor resort areas.

+ Exposure to noise, dust, heat, humidity, cold, heavy machinery, and moving vehicles.

+ Fast-paced, deadline-driven environment requiring adaptability and urgency.

• OTHER REQUIREMENTS

+ Valid driver’s license with a safe driving record.

+ Flexible availability including evenings, weekends, and holidays.

+ Attendance is an essential function of the role.

+ Performs additional duties as assigned.

Benefits

• **Benefits of Joining Merlin Entertainments!** 🎉

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.

• Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!

• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡

• Recognition Programs and Rewards: Celebrate your achievements and hard work!

• 401(k) Program: Save for the future with company matching contributions.

• Tuition Reimbursement Programs: Get support for further education and career growth.

• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

USD $27.00/Hr.

Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/10893/facilities-technician-leader/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Location (Country-State-City)** _US-FL-Winter Haven_

**Job ID** _2025-10893_

**Employment Type** _Full-Time_

**Offer/Contract Type** _At Will (US Only)_

**Location Name** _LEGOLAND Florida_