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Quality Systems Supervisor

Description

ABOUT GOLDEN STATE FOODS

Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.

ABOUT THE JOB

The Quality Systems Supervisor oversees the day-to-day activities of Quality Assurance Technicians to ensure smooth QA operations and compliance with GSF, customer, and regulatory agency standards for food and packaging quality and safety.

WHAT YOU'LL DO

+ Identifies, investigates, and troubleshoots food processing problems and non-conformances to ensure compliance with product and packaging consistency, safety, and quality standards and to increase production efficiency. (25%)

+ Supervises the daily activities of assigned staff to ensure increase regulatory compliance, improve production efficiency, and ensure that QA policies and procedures are correctly implemented. (25%)

+ Interacts with plan personnel to provide QA and safety-related information and to keep GSF and customers apprised of quality and safety concerns, opportunities for preventive maintenance, techniques, and regulations. (25%)

+ Updates and maintains QA manuals, procedures, and techniques to ensure compliance with product and packaging consistency, safety, and quality standards and to increase production efficiency. (25%)

+ Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises between up to 10 QA Technicians and Senior QA Technicians.

PERFORMANCE CATEGORIES

+ Productivity/quality standards: QA processes and procedures

+ Productivity/quality standards: accuracy, timeliness, thoroughness

+ Domestic regulatory compliance

+ Budget

+ Cost containment

+ Teamwork within the department and across departments

+ Project/assignment standards

+ Customer satisfaction

+ Vendor relations

+ Safety standards and procedures: food

+ Safety standards and procedures: laboratory equipment and procedures

WHAT YOU'LL NEED

Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in food science, chemistry, microbiology, or related field of science from an accredited college or university

Experience:

3 to 6 years of relevant work experience, with an understanding of food safety and regulations and supervisory experience.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

+ Food safety concepts and techniques (E)

+ Food testing concepts and techniques (E)

+ Quality assurance concepts and techniques (E)

+ HACCP programs and related food safety regulations and processes (J)

+ Food chemistry (J)

+ Food microbiology (J)

+ Food processing equipment (J)

+ Supervisory concepts and techniques (J)

+ Employee relations concepts and generally accepted practices (J)

+ PC word processing/spreadsheet software (J)

Skill and ability to:

+ Supervise and motivate up to 10 employees in a team-based environment

+ Interpret QA anomalies and irregularities and identify appropriate solutions

+ Interact effectively with employees at all organizational levels

+ Conduct performance evaluations of direct reports

+ Communicate and coordinate effectively with internal and external customers verbally and in writing

+ Read and process written information with a high degree of accuracy

+ Perform a variety of food safety tests

+ Work in a laboratory environment

+ Work effectively in a general business environment, with a focus on high levels of quality and customer service

+ Act in accordance with GSF’s Values and Creed