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State of Idaho Opportunity

IT Business Analyst - Admin Office

Full-time (40 hours) - $35 - $43 per hour D.O.E.

The Idaho State Public Defender (SPD) is a newly created state agency which provides trial representation to indigent criminal defendants pursuant to Idaho Code §§ 19-6005, 19-6009 (effective 10/1/24). The SPD is responsible for all indigent defense cases throughout the State of Idaho, including both juveniles and adults.

The SPD values its employees and offers meaningful work that has a direct impact on citizens across the state. Additionally, the SPD is a qualifying employer for the purposes of the Public Service Loan Forgiveness Program (PSLF).

POSITION & RESPONSIBILITIES

The primary purpose of the Business Analyst is to evaluate agency business requirements to assist in project prioritization, agency strategic alignment and project requirements development in order to ensure maximum value to the state for all project investments.

Technical knowledge of best practice software solutions and products is required.

The selected individual must have the ability to ensure alignment between agency business needs and business system design and functionality in a variety of computer systems across the agency. This position will facilitate new and enhanced business system functionality, improve, and refine existing business processes, develop business requirements, and communicate project and business goals between product owners and teams at ITS involved with the implementation.

This is a newly created non-classified position that reports to the Operations Director for SPD functions.

Example of Duties

+ Facilitate project discovery and requirements gathering meetings between IT and agency teams and key stakeholders. Collaborate with business managers and specialists in policy and operations to ensure business system functionality meets business requirements, strategic alignment, budget requirements and timelines;

+ Evaluate agency needs, operations, services, and statutory obligations to develop and recommend best possible solutions;

+ Coordinate the gathering and reconciliation of detailed business and systems requirements;

+ Assist the agency and project management teams to evaluate and establish project priorities across a large project portfolio;

+ Evaluate, reconcile, and define project change requests and associated project and budget impacts;

+ Define project scope, establish project budgets and associated delivery and resource requirements;

+ Evaluate, define, improve, and establish key performance indicators (KPI) that provides feedback on project delivery performance and project delivery outcomes;

+ Collaborate with Information Technology staff to ensure best practices are addressed through requirements. Ensure that the best use of available technologies is leveraged, whether that is custom application development or using out-of-the-box solutions. And confirm that system improvements are understood and considered in business system solutions;

+ Obtain approvals to proposed changes in project scope, quality, budget, or schedule in conjunction with the project delivery manager and key stakeholders;

+ Recommend and plan actions to bring about compliance with regulations and program goals;

+ Facilitate communication throughout the agency regarding IT priorities and practices; and

+ Other duties as assigned.

MINIMUM QUALIFICATIONS

+ Good knowledge of project management. Typically gained by two years’ experience managing projects involved in determining project scope, developing project goals, timelines, budget, implementation strategies, and measurement methods, and monitoring progress toward goals and project completion.

+ Good knowledge of organizational/business analysis and evaluation. Typically gained by having successfully completed six semesters’ hours of upper division business-related college coursework AND have at least two years of full-time professional experience evaluating, analyzing and planning work; OR a bachelor’s degree in Business, Public Administration, Finance or related field; OR at least four years of full-time professional experience evaluating, analyzing and planning work.

+ Good knowledge of process improvement methodology. Typically gained by two years’ experience performing requirements discovery, process analysis, and preparation of reports and written documents.

Physical Requirements

This position requires the employee:

+ Sits 70% to 95% of a workday,

+ Lifts, carries, pushes, or pulls items up to 25 pounds,

+ Uses repetitive motions such as hand-wrist / fingering movements and grasping or reaching 25% to 90% of a workday,

+ Has normal (or corrected to within normal range) dexterity, tactile feeling, speaking, hearing, and seeing,

+ Talking and listening 30% to 75% of the workday, and

+ Reading comprehension 40% to 90% of the workday.

Behavior Standards

+ Maintain consistent and reliable performance,

+ Work in a fast-paced, high-stress work environment with multiple conflicting demands,

+ Communicate respectfully and collaboratively with co-workers, and

+ Protect confidential client information.

BENEFITS

The State of Idaho has one of the Nation’s best state retirement systems (PERSI) that offers a lifetime benefit once vested. This position is PERSI Retirement eligible, and the duties correspond to General Member - which means a mandatory employee contribution of 7.18%, while the employer contributes at a higher rate of 11.96%.

Other Excellent Benefits

+ Excellent low-cost medical, dental, and vision insurance – employee coverage for PPO $70.74/month for medical and vision and $12.08/month for dental.

+ Generous vacation and sick leave accrual will begin as soon as you start.

+ Paid parental leave.

+ 11 paid holidays per year.

+ Multiple retirement savings plans, including optional 401K and Deferred Compensation plan.

+ Group Life Insurance/Disability Insurance/Supplemental Life Insurance.

+ Employee Assistance Program.

+ Flexible Spending Accounts.

+ Wellness Programs.

LOCATION

Boise, Idaho

HOW TO APPLY

Qualified applicants who would like to apply for this position must submit the following: 1)  cover letter , 2) resume , and 3) two references. Application materials must be submitted no later than January 31, 2026. Application materials should be submitted through the Careers with the State of Idaho website at https://statecareers.idaho.gov/, rather than being submitted directly to the agency.

For inquiries on this position or technical assistance with your application, please contact Mariette Barcinas at [email protected] .

EEO/ADA/VETERAN

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations. *Benefits may not be applicable for temporary or seasonal positions.

*Applications will be accepted through 4:59 PM MST on the posting end date.