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Position Summary

As the first impression of our practice, the Administrative Coordinator pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice.

Monday-Friday 6am-2pm

Responsibilities:

+ Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;

+ Performs check-in process to notify clinical staff patient is ready to be seen;

+ Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;

+ Answers all incoming lines and directs calls to the appropriate Departments.

+ Schedules all patients for surgical procedures, including urgent cases, as needed;

+ Ensures all needed parties have an up to-to-date schedule;

+ Assist all co-workers with workflow, including filing;

+ Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;

+ Other tasks and responsibilities as needed/assigned.

Qualifications

+ High school diploma or equivalent required. College degree desired;

+ One to three years of relevant work experience, preferably in a medical or healthcare setting;

+ Experience with billing and coding a plus;

+ Proficient with Microsoft Office, electronic medical records and practice management systems desired;

+ Ability to work in an independent and organized manner;

+ Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;