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  • Sr. Department Program Specialist

    University of Rochester (Rochester, NY)



    Apply Now

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

    Job Location (Full Address):

    601 Elmwood Ave, Rochester, New York, United States of America, 14642

    Opening:

    Worker Subtype:

    Regular

    Time Type:

    Full time

    Scheduled Weekly Hours:

    40

    Department:

    900700 URMC Office of Wellbeing

    Work Shift:

    UR - Day (United States of America)

    Range:

    UR URG 112

    Compensation Range:

    $70,197.00 - $105,295.00

     

    _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

    Responsibilities:

    Responsible for administration and coordination of one or more wellbeing programs addressing the needs of staff, faculty and learners across the Medical Center. Create processes, policies, and communicates outcomes to stakeholders. Creates and supports goals of the program through discussion, gap analysis, planning, and executing. Responsible for the creation and communication of marketing and communication materials. Delivers programming where applicable and appropriate. Responsible for program budgeting. Identifies the strategic alignment of programs with organizational goals and determines the breakdown and initiation of projects to accomplish overall program objectives. Provides project management support for the Office of Wellbeing (OWB) problem solving framework services. Partners with OWB leadership team to obtain key resources or materials. program objectives. May be responsible for training, onboarding, or supervising a small staff.

    ESSENTIAL FUNCTIONS

    Program Management:

    + Manages and delivers wellbeing programs and services. Provides coaching and consultation on topics related to area of need. Develops, implements, and monitors processes to operate effectively, including operations management, decision management, resource management, financial management, information management and facilities management. (25%)

    + Gathers and provides supporting data for decision-making. Conducts research and prepares analytical reports and summaries to Vice President/Chief Wellbeing Officer, OWB team members, and program and department leaders as appropriate with recommendations for program or policy changes. Implements policy and/or program changes where appropriate, in partnership with other OWB team members as appropriate. Maintains up-to-date knowledge on best practices and current research in relevant department program topics. (10%)

    + Manages distribution and collection of program assessments and evaluations, data entry, reporting. Creates, distributes, collects, and maintains records. (5%)

    + In partnership with URMC Marketing and Communications teams, in addition to the Office of Wellbeing leadership team, develops and manages marketing and communications efforts for items related to wellbeing programs. Gathers testimonials, develops promotional materials, oversees web content for programs and services. Ensures alignment with brand guidelines and institutional requirements. Determines most effective way to promote program(s) to internal and external stakeholders, and manages said promotional process. Engages with target audiences to increase program engagement. (10%)

    Project Management:

    + Acts as a project manager, including managing multiple sub-teams, developing and delivering on timetables for project completion, developing and tracking ROI for each project, preparing decision documents to present to leadership, and preparing agendas and minutes for meetings. Coordinates priorities with senior leaders, including department and area leadership such as Chairs, Chiefs, Program Administrator, and others in Medical Center leadership positions.

    + Resource Management:

    + Manages acquisitions of resources and the work of dedicated resources. Ensures project needs are met. Identifies resources such as staffing, finances, materials, etc and maps resources to action items, assigns tasks, monitors and tracks progress, and follows up as necessary. Coordinates deliverables to ensure projects progress on agreed timeline.

    Program Development:

    + Initiates, formulates, executes, and monitors program development. Supports the Office of Wellbeing and department/area leadership and faculty in formulating program concepts. Recommends strategic and tactical approaches to program planning. Acts as an expert resource to other internal and external parties to further institutional and program goals.

    Operations:

    + At the direction of the Lead Strategic Initiative Specialist, manages program specific expenses, makes budget projections and proposals, assists with financial planning for program expansion, assists with preparation of OWB annual report.

     

    Other duties as assigned

    MINIMUM EDUCATION & EXPERIENCE

    + Bachelor's degree

    + Master's degree, preferred

    + 5 years of relevant experience

    + Or equivalent combination of education and experience

    + Education or experience with organizational psychology or organizational change, preferred.

    KNOWLEDGE, SKILLS AND ABILITIES

    + Exceptional communication, negotiation, and relationship-building skills.

    + Effective time management skills, organization skills, attention to detail, and the ability to prioritize and adjust as needed.

    + Ability to work efficiently and effectively in a dynamic environment. Strong leadership and team management skills.

    + Familiarity with complex computer applications. Ability to effectively utilize various technology applications.

    + Ability to communicate and convey information effectively in individual and group settings.

    + Ability to learn educational modules related to wellbeing (i.e., stress continuum model, peer support programs, psychological first aid)

    + Ability to influence others, including those in leadership positions.

    + Proficiency in program evaluation and data analysis.

    + Advanced budget management and financial planning expertise, preferred

    + Knowledge of Lean Six Sigma, DMAIC, PDSA/PDCA, BPM or other business management or process improvement paradigms and their application to clinical operations and academic medicine, preferred.

     

    The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

     

    Notice: If you are a **Current Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

     

    Learn. Discover. Heal. Create.

     

    Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

     

    If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.

     

    At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

     


    Apply Now



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