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JOB SUMMARY:

Responsible for supporting the execution of integrated marketing and public relations initiatives for Universal Horror Unleashed, including promotions and social media efforts. This role offers hands-on experience in a fast-paced, immersive entertainment environment and contributes directly to influencer relations, content creation, campaign tracking, and the development of marketing collateral.

JOB RESPONSIBILITIES:

+ Support the coordination, scheduling, and staffing of media and influencer visits to ensure smooth execution and positive guest experiences. Track visit outcomes, compile resulting coverage, and assist in measuring campaign impact. Maintain and regularly update databases of media contacts and content creators to support organized, efficient outreach efforts.

+ Contribute to the development of creative briefs, fact sheets, and reference materials for marketing assets, including signage, digital content, and promotional materials. Utilize Workfront to track workflow, manage assignments, and support the timely delivery of projects across teams.

+ Capture, curate, and organize content for owned social media channels in collaboration with the New Ventures Social Media team. Ensure alignment with the established content calendar, assist with engagement monitoring, and support performance reporting and analytics as requested.

+ Assist with documentation, routing, and approvals for marketing and public relations materials to ensure accuracy, consistency, and compliance with internal standards. Participate in team meetings, planning discussions, and brainstorming sessions to support collaborative execution of initiatives.

+ Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.

+ Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

+ Individual Contributor.

Q UALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

+ Must be able to work a flexible and varying schedule including days, nights, weekends, and holidays based on business needs.

+ Strong verbal communication skills with the ability to interact professionally with high-profile guests and executives.

+ Strong organizational skills, attention to detail, and ability to multi-task in a fast-paced environment.

+ Proficiency in Microsoft Office and related systems; familiarity with social media platforms and content creation tools (e.g., Canva, Photoshop, etc.)

+ Must be able to obtain Workers Card within 30 days of employment.

+ A background check is mandatory, and results must meet Universal Destinations and Experience’s background check criteria.

+ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

+ Consistent attendance is a job requirement.

EDUCATION:

+ Bachelor’s degree in Marketing, Communications or related field preferred.

EXPERIENCE:

+ 1+ years of marketing experience in hospitality, attractions, or entertainment environment is preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Horror Unleashed. Here you can.

Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE