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JOB SUMMARY:

The Coordinator, Sales Administration role provides both administrative and field support to the Sales Team and is essential to the successful execution of sales initiatives. This position supports trade partners, assists with the coordination of group sales and events, and helps facilitate sales-related activities across multiple channels. Additionally, this role increases visibility and awareness of Universal Horror Unleashed by providing grassroots support and serving as an ambassador for local sales and marketing initiatives, activations, and community outreach efforts.

JOB RESPONSIBILITIES:

+ Provide core administrative support to the Sales Team, including vendor setup, client onboarding, processing complimentary ticket requests, filtering and routing marketing requests, calendar coordination, and maintaining sales-related documentation and tracking.

+ Assist with the planning and execution of special events, including trade shows, weddings, receptions, and group experiences. Provide on-site event support such as setup, group coordination, and promotional displays, working collaboratively with UHU teams including Entertainment, Operations, Technical & Show, and other internal partners.

+ Coordinate logistics for tradeshows, partner visits, and sales activations, serving as a liaison between internal teams and external partners. Ensure timely communication, follow-up, and fulfillment of requests, and confirm all materials, signage, credentials, and supporting assets are prepared and available as needed.

+ Provide field and on-site support for sales initiatives, including attendance and assistance at local conferences, festivals, vendor days, and community activations. Support the coordination of site visits, issuance of visitor badges, and on-site logistics to ensure a positive partner and guest experience.

+ Assist with obtaining quotes and coordinating the ordering of sales support items, including promotional swag, sales collateral, and materials for desk visits and partner engagements.

+ Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.

+ Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

+ Individual Contributor.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

+ Familiarity with SalesForce CRM and event ticketing.

+ Thrives working in a fast-past environment.

+ Ability to work independently as well as within a team and can collaborate between departments.

+ Strong interest in horror entertainment and immersive experiences.

+ Excellent written and verbal communication and organizational skills.

+ Availability to work evenings, weekends, and holidays as needed.

+ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

+ Consistent attendance is a job requirement.

EDUCATION:

+ Bachelor’s degree in Hospitality, Communications or related field preferred.

EXPERIENCE:

+ Minimum of 2 years’ experience working in the entertainment and/or hospitality industry in the Las Vegas market is preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Horror Unleashed. Here you can.

Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE