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The **Senior Manager, Technology Delivery** will have strategic and personnel management responsibility for a team of Project Managers who spearhead complex, large-scale technology infrastructure deployments in new and existing data center sites. This role will be responsible for driving innovation and efficiency while adhering to project management best practices, concepts, and methodologies. The ideal candidate is a highly organized, effective project management professional and experienced people manager who possesses excellent verbal and written communication skills, relevant technical and industry expertise, and superb diplomacy and influence to continually exceed the expectations of both internal and external project stakeholders.

RESPONSIBILITIES,** **other duties may be assigned.

+ Builds and supports a high-performance team of Project Managers by hiring and developing key talent to ensure career growth and retention.

+ Manages performance and career development of Project Managers and any personnel under direct supervision

+ Drives annual goal planning, process improvement and continual learning of Technology Delivery Project Managers to align with QTS’ evolving business structure

+ Contributes to continuous improvement by utilizing project management best practices, established project methodologies and tools to mature project management capabilities for QTS, including internal processes and documentation.

+ Serves as an escalation point for internal and external project stakeholders

+ Evaluates overall portfolio risk and develops mitigation plans to address in conjunction with Project Management leadership and internal/external project stakeholders

+ Develops metrics on efficiency, utilization, stakeholder satisfaction and overall health of the programs and projects and communicates them to executive management and other internal QTS stakeholders

+ Tracks overall progress and outcomes against integrated programs and projects roadmap and lead the management and resolution of risks and issues.

+ Communicates regularly with leaders across QTS to calibrate ongoing project needs and anticipate future demands

+ Participates in cross-functional business initiatives related to project management functions as required

BASIC QUALIFICATIONS

+ Bachelor’s degree in business, computer science, engineering or a related field, or equivalent professional experience

+ Seven or more years of progressive project management and people management experience in a data center, critical facility, or IT (Information Technology) infrastructure environment or related field

+ Extensive experience with Waterfall, Agile and/or Scrum methodologies

+ Extensive experience working in data center, critical facility, or other IT-related environment(s)

+ US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

+ Two or more years of experience as people leader

+ PMP (Project Management Professional), PMI-ACP, CAPM, Project+, Scrum/Agile, Six Sigma or related certification(s)

+ Experience in PMO management and cross-functional team leadership

+ Advanced understanding of technical infrastructure components and their functions

+ Working knowledge of industry-leading project management tools (e.g., Smartsheet, Microsoft Project, and ServiceNow)

+ Experience managing budgets and negotiating vendor contracts

KNOWLEDGE, SKILLS AND ABILITIES

+ Change agent with proven ability to effectively lead and influence when faced with complexity and ambiguity.

+ Proven ability to recruit top talent and create conducive environment that promotes initiative, innovation, and continuous improvement.

+ Superior verbal and written communication and analytical problem-solving skills

+ Superior time-management, collaboration, and organizational skills

+ Strong leadership, diplomacy, and motivational skills, including the ability to manage up, down and across multiple business units and organizations

TOTAL REWARDS

+ This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

+ This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

+ Roth and Traditional 401(k) matching contributions with immediate vesting

+ Every employee is bonus or commission eligible

+ Generous PTO, Paid Volunteer Days Plus Floating Holidays

+ Stock Purchase Plan (SPP)

+ 11 paid Holidays Annually/Holiday compensation when worked

+ Pet and Legal Insurance

+ Q-Rest Sabbatical Program

+ Q-Anniversary Service Award Program

+ Parental Leave for primary and secondary caregivers

+ Military Benefits Package

+ QTS Charitable Matching Gift Program

+ QTS Scholarship for Employee Dependents

+ QTS Crisis Fund

+ Wellness Program

+ Tuition Reimbursement Program