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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are seeking a visionary, seasoned Director of Strategic Internal Communications to lead our Corporate Strategy, Financial and Business Support internal communications. This individual will manage a small, high-performing team and will be responsible for driving the development and execution of strategic internal communications. This leader will support corporate strategy, executive positioning, financial communications, internal company-wide event strategy, transformation projects and strategic programs. The ideal candidate will bring a demonstrated ability to deliver clear, consistent, and impactful communications that advance our organizational objectives and engage employees at every level.

The Main Responsibilities

**Team Leadership & Collaboration:** Manage a small internal communications team, fostering professional growth and a collaborative, innovative spirit. Partner extensively with other corporate communications functions, Chiefs of Staff, and senior leaders to ensure unified messaging and alignment.

**Strategic Communications Leadership:** Develop and implement comprehensive internal communication strategies aligned with corporate goals, supporting strategic initiatives and driving employee understanding and engagement through periods of change.

**Executive Communications** : Work directly with senior executives to craft compelling internal messaging and materials that reinforce our vision and priorities, enhance executive visibility, and inspire the organization.

**Company-Wide Event Management:** Lead the strategy and planning of major internal events such as town halls, pop-up meetings, leadership forums, ensuring seamless coordination and impactful employee experiences.

**Project Communications:** Oversee communications for high-profile strategic projects, providing clarity, transparency, and timely updates to promote alignment and support successful outcomes.

**Employee Engagement & Culture:** Design initiatives to foster a connected, motivated workforce that embraces change and embodies our company values.

**Brand and Message Consistency:** Safeguard the integrity of our internal brand and ensure all communications reflect our values and strategic direction.

**Measurement and Continuous Improvement:** Track the effectiveness of communications programs, analyze feedback, and leverage insights to refine strategies and maximize impact.

What We Look For in a Candidate

+ Bachelor’s degree in Communications, Journalism, Public Relations, or related field.

+ 10-15 years of experience in internal communications or a similar role.

+ 5+ years of leading high-performing teams, driving collaboration, accountability, and consistent delivery of organizational goals.

+ Exceptional writing, editing, and storytelling skills.

+ Proven experience managing executive communications and partnering with senior leaders.

+ Strong project management skills with the ability to handle multiple priorities and deadlines.

+ Excellent interpersonal skills and ability to build relationships across all levels of the organization.

+ Creative thinker with innovative communication solutions.

+ Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms.

Preferred Skills

+ Experience in change management and financial communications.

+ Experience with graphic design and video production is a plus.

+ Knowledge of digital communication tools, AI tools, intranets, and social media.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

\#LI-Remote

Requisition #: 340775

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.