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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. As a Systems Analyst III, you will focus on Robotic Process Automation (RPA) within Revenue Cycle Management (RCM) projects, designing, building, and implementing automation solutions to streamline workflows and improve operational efficiency. You will participate in feasibility analysis, planning, development, prototyping, implementation, and quality assurance of automated systems.

A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m.

_Candidates must reside in Ohio and be able to travel on-site to Main Campus and CCAC for meetings to be considered for this role._

A caregiver who excels in this role will:

+ Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.

+ Define training requirements and assist with automated systems training.

+ Recommend solutions to enhance system functionality.

+ Support and design department project assignments and small system implementation.

+ Provide input to solution development efforts.

+ Maintain schedules.

+ Track information system resources for assigned projects.

+ Report on project timelines and document performance.

+ Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.

+ Maintain project task plans, documentation and communications.

+ Collaborate with business stakeholders to identify automation opportunities.

+ Analyze workflows and develop strategies for automation.

+ Build and deploy RPA solutions using Microsoft Power Automate (primary platform).

+ Maintain documentation and communicate progress to stakeholders.

+ Partner with internal teams to ensure alignment with Epic workflows where applicable.

Minimum qualifications for the ideal future caregiver include:

+ Associate's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field **and** five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position

+ **OR** High School Diploma / GED or equivalent **and** seven years of experience

+ **OR** Bachelor's degree **and** three years of experience

+ Strong analytical, critical thinking and communication skills

+ _For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date_

Preferred qualifications for the ideal future caregiver include:

+ Bachelor's degree

+ Microsoft, CompTIA, or equivalent certification

+ Experience with RPA platforms (Microsoft Power Automate; UiPath or similaracceptable

+ Basic programming or scripting knowledge (e.g., SQL)

+ Familiarity with Epic workflows

+ Prior experience in healthcare automation projects

Physical Requirements:

+ Ability to perform work in a stationary position for extended periods.

+ Ability to travel throughout the hospital system.

+ Ability to operate a computer and other office equipment.

+ Ability to communicate and exchange accurate information.

+ In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $69,600.00

Maximum Annual Salary: $106,132.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities