• Patient Admin Specialist

    Adecco US, Inc. (Los Gatos, CA)


    Patient Administrative Specialist

    **Position Type:** Full-Time

    **Setting:** Outpatient Clinical Office

     

    Pay Range: $25 to $

    Position Overview

    We are seeking a detail-oriented and customer-focused Patient Administrative Specialist to support front office and administrative operations in an outpatient clinical setting. This role plays a key part in new patient coordination, surgery scheduling, and ensuring a positive experience for patients throughout their visit.

     

    The ideal candidate is organized, professional, and able to manage multiple priorities in a fast-paced healthcare environment.

    Key Responsibilities

    + Serve as the primary front desk contact, including patient check-in and check-out

    + Greet and assist patients with appointments, schedules, payments, and general inquiries

    + Answer multi-line phone systems; screen, route, and document calls appropriately

    + Coordinate scheduling and communicate with providers regarding availability and urgent patient needs

    + Verify authorizations and required documentation prior to patient appointments

    + Provide non-clinical support to patients using established tools and reference materials

    + Respond to non-clinical patient messages and CRMs, escalating as appropriate

    + Maintain and update databases, directories, and internal documentation

    + Manage incoming and outgoing mail, faxes, and clinic-specific filing

    + Utilize electronic medical records (EMR) and telephone systems efficiently

    + Meet or exceed departmental and organizational service standards

    Qualifications

    + High School Diploma or GED required

    Required Knowledge, Skills & Abilities

    + Familiarity with medical terminology

    + Proficiency with computer systems and Windows-based office software

    + Strong verbal and written communication skills

    + Excellent customer service and problem-solving abilities

    + Ability to manage multiple tasks and prioritize effectively

    + Adaptability in communication to meet patient needs

    + Ability to remain calm and professional in high-pressure situations

    Licenses & Certifications

    + None required

    **Pay Details:** $25.00 to $30.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.