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Virtual Patrol Operator

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Virtual Patrol Operator

Salary

$35,096.00 - $48,926.00 Annually

Location

DPSH, MI

Job Type

Certified-Regular Civil Service

Job Number

0304600848KL

Department

Police Department

Opening Date

01/12/2026

Closing Date

1/14/2026 11:59 PM Eastern

Bargaining Unit

9000-Non Union Salary Regular Service General

Max Number of Applicants

30

+ Description

+ Benefits

Description

The Virtual Patrol Operator (VPO) is an entry-level analytical position in the Detroit Police Department's Crime Intelligence Unit. Individuals who aspire to become a civilian Crime Analyst with the Detroit Police Department, but do not have the requisite qualifications will be able to create a pathway towards such a career by first working as a VPO. Under general supervision, monitors Green Light partner locations through high-definition security cameras and reports elements of crime and crime in progress.

Examples of Duties

MAJOR JOB DUTIES: (Illustrative)

+ Monitor Project Green Light (PGL) locations as well as other video assets.

+ Document events at PGL locations as well as other video assets.

+ Notify supervision of important and/or critical incidences at PGL locations or other camera assets.

+ Observe, detect and report elements of crime through video streams.

+ Notify dispatch of location or crimes in progress.

+ Prepare and present written reports of activities and conditions observed.

Minimum Qualifications

High School Diploma or GED; college student (junior or senior status) with coursework in Criminal Justice or related field is preferred.

One (1) year of recent customer service experience working in an office that required the exercise of responsibility for methods and results is preferred.

One (1) to three (3) years of experience in video monitoring, investigations, or security operations is preferred.

Supplemental Information

Evaluation Plan

+ Work Sample: 35%

+ Interview: 35%

+ Evaluation of Training, Experience and Personal Qualifications (T.E.P.): 30%

+ Total Work Sample, Interview and Evaluation of T.E.P:100%

+ Detroit Residency Credit:15 Points

+ Veteran Points:0-15 Points

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

+ Medical - Eligible for hospital, surgical, and prescription drug benefits.

+ Dental

+ Vision

INSURANCE

+ Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

+ Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

+ Sick Leave

+ Vacation

+ Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

- At age sixty (60) if you have at least ten (10) years of service, or

- At age sixty-five (65) with eight (8) years of service.

• In the event of disability, other eligibility rules apply);

- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

Employer

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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