• Customer Service Representative

    Adecco US, Inc. (Sterling, VA)


    Customer Service Representative

    **Location:** Dulles, VA

    **Pay Rate:** $22.00 per hour

    **Schedule:** Monday – Friday | 8:00 AM – 5:30 PM

    **Employment Type:** Full-Time

    **Position Type:** Temp-to-Hire

    Job Summary

    Adecco is hiring a **Customer Service Representative** to support a fast-paced distribution environment in Dulles, VA. This temp-to-hire role focuses on providing exceptional customer service, accurate order processing, and coordination with internal teams.

    Responsibilities

    + Respond to customer inquiries via phone and email in a professional and timely manner

    + Process customer orders accurately and track delivery status

    + Coordinate shipments, logistics, and sample requests with internal teams

    + Handle product returns, exchanges, and claims per company procedures

    + Prepare shipping and billing documentation for invoicing

    + Maintain accurate customer records in internal systems

    + Provide product information and resolve customer issues

    + Partner with sales and warehouse teams to support customer satisfaction

    + Perform additional duties as assigned

    Qualifications

    + At least 1 year of customer service or administrative experience

    + Strong communication and organizational skills

    + Proficiency in Microsoft Word and Excel

    + Ability to multitask in a fast-paced environment

    + Dependable, adaptable, and team-oriented

     

    Apply today with Adecco and take the next step in your customer service career!

     

    **Pay Details:** $22.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.