• Customer Service Representative

    Robert Half Office Team (Vandalia, OH)


    Description

    We are looking for a dedicated Customer Service Representative to join our Member Services team in Vandalia, Ohio. In this Contract to permanent employment role, you will handle a variety of tasks including data entry, communication with vendors, and managing member enrollments. This position offers a dynamic work environment where attention to detail and strong organizational skills are essential.

    Responsibilities:

    • Perform accurate data entry into the member portal and verify submission confirmations.

    • Process member enrollments and update eligibility records promptly.

    • Communicate with vendors and respond to inquiries from representatives as needed.

    • Generate and analyze reports to maintain data accuracy and support decision-making.

    • Manage incoming mail distribution and organize scanned and indexed documents.

    • Answer inbound calls and provide exceptional customer service to members.

    • Address email correspondence efficiently and professionally.

    • Utilize Microsoft Excel and Word for documentation and reporting purposes.

    • Ensure all tasks are completed within established timelines and quality standards.

     

    For immediate consideration, call 937.224.8326.

     

    Requirements • Proven experience in customer service roles, with a focus on answering inbound calls.

     

    • Proficiency in data entry and maintaining accuracy in record-keeping.

    • Strong skills in Microsoft Word and Excel for documentation and reporting.

    • Ability to manage email correspondence effectively and professionally.

    • Familiarity with order entry processes and scheduling appointments.

    • Excellent communication skills to interact with members and vendors.

    • Detail-oriented mindset with the ability to multitask in a fast-paced environment.

    • Availability to work Monday through Friday, 8:30 AM to 5:00 PM. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .