"Alerted.org

Description We are looking for a dedicated Credit/Collections Specialist to join our team in Houston, Texas. This Contract position offers an exciting opportunity to manage business-to-business credit and collections processes, ensuring customer accounts are handled efficiently and with attention to detail. The role requires strong communication skills, attention to detail, and the ability to address overdue accounts effectively.

Responsibilities:

• Conduct thorough risk assessments and credit evaluations for new and existing customers.

• Monitor and track customer payments to ensure timely processing.

• Follow up on overdue accounts across various time frames, including 30, 60, and 90+ days.

• Communicate with customers to resolve payment discrepancies and account issues with a focus on accuracy and thoroughness.

• Utilize software tools such as High Radius and Oracle to manage collection processes.

• Maintain and update credit and collections policies as needed.

• Build and sustain positive relationships with customers while addressing overdue payments.

• Handle a portfolio of over 194 customer accounts efficiently.

• Ensure compliance with company policies and procedures related to credit and collections.

• Provide exceptional customer service to foster trust and accountability in all interactions. Requirements • Proven experience in commercial and consumer collections.

• Strong knowledge of credit and collections processes.

• Proficiency with collection software such as High Radius or Oracle.

• Ability to manage a high volume of customer accounts effectively.

• Excellent verbal and written communication skills.

• Strong customer service orientation and relationship-building abilities.

• Ability to work independently and handle sensitive situations with thick skin.

• Availability to work standard hours, either 7-4 or 8-5.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .