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Description We are looking for a dynamic and customer-focused Facilities Coordinator to join our team on a Contract basis in Boston, Massachusetts. This role involves supporting the Facilities Manager in ensuring smooth operations across multiple floors, including overseeing maintenance, vendor coordination, and customer satisfaction initiatives. You’ll play a vital part in creating a welcoming and efficient environment for clients and staff while contributing to the success of events and daily operations.

Responsibilities:

• Assist the Facilities Manager in overseeing property maintenance and repair services to ensure seamless operations.

• Coordinate vendor services, including scheduling and escorting vendors during site visits.

• Conduct regular site inspections to identify issues and create resolution tickets.

• Support the planning and execution of monthly and quarterly client events.

• Respond to emergency situations and manage on-call duties as the primary point of contact when required.

• Foster positive relationships with property occupants and ensure high levels of customer satisfaction.

• Monitor and report on Key Performance Indicators (KPIs) to identify areas for improvement.

• Collaborate with the team to implement best practices and innovative solutions for facility management.

• Ensure compliance with established procedures and protocols, including incident reporting and escalation.

• Promote teamwork and a customer-first approach within the facilities management team. Requirements • Proven experience in facilities coordination or a similar role.

• Strong interpersonal skills with a customer-focused mindset.

• Ability to manage multiple tasks effectively, including planning and organizing events.

• Familiarity with vendor management and procurement processes.

• Excellent problem-solving skills and ability to handle emergency situations.

• Proficiency in reporting and tracking tools for monitoring operations and KPIs.

• Demonstrated ability to collaborate with teams and stakeholders.

• Knowledge of best practices in facilities management and property maintenance. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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