• Bilingual Receptionist (English/Spanish)

    Robert Half Office Team (Silver Spring, MD)


    Description

    We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.

    Job Summary

    The Bilingual Receptionist serves as the first point of contact for patients and visitors in a healthcare setting. This role requires excellent customer service, professionalism, and the ability to communicate fluently in both English and Spanish while supporting front-desk operations and EMR workflows.

    Responsibilities

    • Greet and check in patients professionally in English and Spanish

    • Answer and route incoming calls; respond to general inquiries

    • Verify patient demographics, insurance, and consent forms

    • Schedule, confirm, and update appointments in Athena or other EMR systems

    • Collect copays and process basic payments as required

    • Maintain organized front-desk and waiting areas

    • Ensure confidentiality and compliance with HIPAA guidelines

    Requirements

    • High school diploma or equivalent required

    • 1+ year of receptionist or front-desk experience (healthcare preferred)

    • Bilingual: fluent in English and Spanish (verbal and written)

    • Experience with Athena (Athena One) or other EMR/EHR systems preferred

    • Strong customer service, communication, and multitasking skills

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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