• In-Room Dining Supervisor - Waldorf Astoria

    Hilton (Park City, UT)


    _Waldorf Astoria Park City_ is looking for an **In\-Room Dining Supervisor** to join the _Food and Beverage_ Team\!

     

    With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award\-winning Forbes 4\-Star boutique property offers elevated comfort food inspired by mountain regions from around the world\. _This includes a 3\-meal restaurant, seasonal pool restaurant, and in\-room dining\._

     

    • **Classification:** Full\-Time

    + **Shift** : Various – must have availability to work weekdays, weekends, and holidays\.

    **Want to learn more?** Hotel Website \(https://www\.waldorfastoriaparkcity\.com/\),Instagram, \(https://www\.instagram\.com/waldorfparkcity/\) Facebook , YouTube \(https://www\.youtube\.com/user/WaldorfParkCity\)

     

    Why join the Waldorf Astoria Park City?

     

    + Drastically discounted spa services

    + Work in an environment where kindness, creativity and authenticity is highly appreciated

    + Complimentary meals on duty

    + Worldwide travel perks \- up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts

    + The world is yours– Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human Resources in over 100 different countries

     

    _\*Please note, benefits may vary depending on the classification status of the position\._

     

    What will I be doing?

     

    As an In\-Room Dining Supervisor, you would be responsible for assisting management in the delivery and service of food and beverage items to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

     

    + Provide supervision including, but not limited to, ensuring order rotation among servers and ensuring guest satisfaction

    + Set up room service trays and tables to prepare for incoming orders

    + Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms

    + Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner

    + Present checks to guests and obtain payment

    + Return payments/signed checks to order taker

    + Respond to guest inquiries and resolve guest issues in a timely, friendly and efficient manner

    + Perform order taker duties and answer room service telephone, as needed

    + Serve alcoholic/non\-alcoholic beverages in accordance with federal, state, local and company regulations

     

    What are we looking for?

     

    Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

     

    + Hospitality \- We're passionate about delivering exceptional guest experiences\.

    + Integrity \- We do the right thing, all the time\.

    + Leadership \- We're leaders in our industry and in our communities\.

    + Teamwork \- We're team players in everything we do\.

    + Ownership \- We're the owners of our actions and decisions\.

    + Now \- We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    + Quality

    + Productivity

    + Dependability

    + Customer Focus

    + Adaptability

     

    What will it be like to work for Hilton?

     

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

     

    **Job:** _Room Service_

    **Title:** _In\-Room Dining Supervisor \- Waldorf Astoria Park City_

    **Location:** _null_

    **Requisition ID:** _HOT0C7GI_

     

    EOE/AA/Disabled/Veterans