• Operations Specialist

    Aston Carter (Santa Monica, CA)


    Job Title: Operations and Customer Management SpecialistJob Description

     

    We are seeking a highly organized and proactive Operations and Customer Management Specialist. The role involves managing and supporting various operations processes in SAP, coordinating client interactions, and ensuring the seamless integration of operations and customer management tasks. This position is ideal for someone with a strong analytical background, experience in sales administration, and advanced skills in Excel.

    Responsibilities

    + Manage and support the order-taking process in SAP, including handling returns.

    + Coordinate with clients on outbound-related issues, tracking, and delivery support.

    + Allocate products and resources according to defined priorities and strategies.

    + Coordinate transportation services for shipments via ground, air, and sea.

    + Execute stock transaction entries in SAP and conduct stock count operations.

    + Place and prioritize purchase orders, ensuring adherence to purchasing processes.

    + Track shipments and communicate with carriers to ensure on-time delivery.

    + Facilitate seamless integration and coordination between internal teams.

    + Proactively communicate with internal stakeholders and external customers.

    + Coordinate planning and monitoring of warehouse forecasts and inbound activities.

    + Align warehouse activities requiring additional effort.

    + Ensure a smooth payment process in collaboration with the Accounting Department, acting as a key contact for invoice verification and release.

    + Manage pre-orders and in-season reorders for customers.

    + Prepare and maintain prices, order sheets, profitability assessments, and tailored presentations for key accounts.

    + Maintain stock overviews and content on B2A and B2B sales platforms.

    + Support operations and keep strong alignment with managers on day-to-day tasks, including reporting.

    + Support the operations of the employee store, coordinating with associates as needed.

    Essential Skills

    + Sales administration experience.

    + Proficiency in SAP ERP.

    + Advanced Microsoft Office skills, especially Excel.

    + Experience in managing sales orders and supporting customers with order details.

    + Strong analytical skills.

    + Experience in logistics and customer support.

    + Experience with purchase orders.

    Additional Skills & Qualifications

    + Minimum of 2 years of experience in customer services, sales administration, or a similar role.

    + Experience in retail sales within the apparel/fashion industry.

    + Ability to work autonomously and take initiative.

    + Good communication skills.

    + Strong organizational skills.

    + Flexibility, reliability, and accuracy.

    Work Environment

    This role requires working onsite 3-4 days a week in Santa Monica, with hours from 8 am to 5 pm. The work environment is dynamic, offering exposure to both sales and operational support tasks within an innovative and collaborative team.

     

    Job Type & Location

     

    This is a Contract position based out of Santa Monica, CA.

    Pay and Benefits

    The pay range for this position is $28.85 - $28.85/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Santa Monica,CA.

     

    Application Deadline

     

    This position is anticipated to close on Jan 26, 2026.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.