• Collector

    TEKsystems (Sterling, VA)


    Remote Healthcare Collector – Direct Placement

     

    Schedule: Monday–Friday, 8:30 AM–5:00 PM

     

    Pay Rate: $19–$20/HR

    Training Requirements:

    + 2 days onsite in Sterling, VA

    + 4 days onsite in Silver Spring, MD

    Position Overview

    We are seeking a detail‑oriented and motivated Healthcare Collector to support our client, with claim follow‑up, denials resolution, and patient account management. This role is ideal for candidates with prior experience in healthcare collections, insurance follow‑up, or hospital revenue cycle operations—especially those familiar with Cerner EMR.

    Key Responsibilities

    + Make outbound calls to insurance companies and patients

    + Answer incoming calls regarding outstanding accounts

    + Investigate and resolve unpaid or denied claims using internal systems

    + Follow up on all correspondence and document actions thoroughly

    + Maintain an organized work queue of assigned accounts

    + Provide professional customer service to patients and guarantors

    + Perform skip tracing to obtain updated contact information when needed

    + Collaborate with insurance carriers to resolve claim issues and secure payment

    + Communicate next steps to in‑house billers when claim corrections are required

    + Meet or exceed monthly productivity and fee goals

     

    Required Skills & Qualifications

     

    + Experience with EMR systems such as EPIC, Cerner, Athena, etc.

    + Strong customer service and communication skills

    + Ability to navigate multiple computer systems simultaneously

    + Understanding of payer processes, especially Medicaid, CareFirst BCBS, Cigna, and Aetna

    + Knowledge of HIPAA, FCRA, FDCPA, and other applicable regulations

    + High school diploma or equivalent

    + Ability to work independently in a remote environment after training

     

    Ideal Candidate Profile

     

    + Comfortable with high‑volume claim follow‑up and insurance outreach

    + Skilled in denials management and identifying next steps for claim resolution

    + Organized, detail‑oriented, and able to manage competing priorities

    + Confident in both patient‑facing and payer‑facing communication

     

    Job Type & Location

     

    This is a Permanent position based out of Sterling, VA.

    Pay and Benefits

    The pay range for this position is $37440.00 - $41600.00/yr.

     

    They provide good health benefits and give them lots of incentive options for additional earning.

     

    Workplace Type

     

    This is a hybrid position in Sterling,VA.

     

    Application Deadline

     

    This position is anticipated to close on Jan 23, 2026.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.