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Clinical Scheduler
- Home Care Providers of Texas (Dallas, TX)
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The Clinical Scheduler is responsible for the Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas.
+ To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.
+ To discharge care plans as patients discharge from Home Health
+ To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients.
+ To key in the frequency into Kinnser Wellsky as the nurses communicate them by email.
This a Full time M-F 8am to 5pm onsite position in Dallas
Duties and Responsibilities:
+ To communicate with the RN’s when a ROC is needed and follow up for timely completion.
+ To communicate with the RN’s when a supervisory visit is required.
+ To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.
+ To maintain the weekend report and assign the proper on-call nurse for each assigned territory.
+ To maintain the territory map and make corrections/adjustments as needed.
+ To schedule the Home Health Aides as requests are made for them by the RN Case Managers.
+ To schedule the Social Worker as requests are made for them.
+ To report scheduling issues and concerns.
+ To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.
+ Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Job Skills and Education:
+ A basic knowledge in healthcare setting is a plus.
+ Excellent customer service skills a must.
+ Home Health and Scheduling experience a plus.
+ Must be organized, assertive, customer service driven, computer savvy.
+ Education: High School Diploma
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