• COPY - Technical Service Engineer

    Insight Global (Lincoln Heights, OH)


    Job Description

    This role supports engineering and manufacturing teams by managing technical documentation, resolving design and supplier issues, and providing product support across quality, supply chain, and customer service. It requires strong engineering knowledge, blueprint reading, CAD software skills, and the ability to communicate effectively with internal teams and external partners.

    Day to day:

    - Participate/attend OEM Scorecard and other meetings to solicit design and status changes

     

    - Manage technical documentation and internal distribution of OEM technical documentation

     

    - Lead and manage technical submittals and communications for OEM design issues and supplier nonconformities

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    1. BS in Engineering (Mechanical, Civil, Aeronautical, Industrial) or 5 years of related experience.

    2. Proficient in oral and written communication.

    3. Capable of reading blueprints and understanding of drawing symbols including geometric tolerancing (ANSI Y14.5).

    4. Understanding of mechanics, materials, and manufacturing techniques.

    5. Familiar with CAD software systems preferably AutoCad, CATIA, and UG.

    6. Ability to author reports and correspondence.

    8. Ability to analyze and interpret customer/government standards.

    9. Ability to schedule, organize and manage activities of others.

    10. Ability to communicate effectively, verbally and in writing, with suppliers and functional team employees.

    11. Ability to travel as needed to customer, supplier, and corporate locations.