• Operations Manager

    Insight Global (Lincoln Heights, OH)


    Job Description

    The Operations Manager is responsible for overseeing and optimizing all operational aspects of the tooling distribution business, including warehousing, logistics, inventory management, and customer fulfillment. This role ensures efficient, cost-effective, and scalable operations that support the company’s growth and deliver excellent service to customers. The Operations Manager works closely with management to align operational strategies with business objectives and oversees warehouse and assembly teams.

    Day to Day:

    - Oversee daily warehouse operations, including receiving, stocking, picking, packing, product maintenance, and shipping of tools and equipment.

     

    - Maintain accurate inventory levels through regular cycle counts and reconciliation

     

    - Coordinate inbound and outbound freight, including supplier deliveries and customer shipments.

     

    - Negotiate and manage relationships with carriers, freight forwarders, and logistics providers.

     

    - Collaborate closely with suppliers to manage lead times, backorders, and purchasing requirements

     

    - Develop and implement process improvements to enhance productivity and reduce costs.

     

    - Track and report on operational KPIs such as order fulfillment accuracy, on-time delivery, and inventory turns.

     

    - Leverage technology (ERP/WMS systems) to improve workflow and data accuracy.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    1.Education: Bachelor’s degree in Business, Supply Chain, Operations Management, or a related field.

    2. Experience: 5+ years of operations, warehouse, or logistics management experience, preferably in distribution or wholesale.

    3. Leadership Skills: Ability to set strategic direction and implement tactical action plans to achieve business goals and objectives, foster collaboration, and empower teams through communication and people skills.

    4. Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions to manage suppliers and overall supply chain performance and KPIs.

    5. Critical Thinking Skills: Ability to identify and resolve supply chain issues effectively.

    6. Technical Skills: Solid understanding of inventory control, supply chain processes, and logistics in a ISO9001:2015 certified manufacturing and/or distribution business, and proficiency in relevant software and systems, such as ERP, SCM, and WMS.

    7. Industry Knowledge: Deep understanding of the aviation industry sector in which the company operates is an advantage.

    8. Negotiation and Collaboration Skills: Ability to build strong relationships and negotiate contracts with global suppliers and collaborate with customers and internal functional teams