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Start Date: ASAP

Reports to: Director of Operations

FLSA Status: Exempt

Updated: November 2025

POSITION SUMMARY

The Office Assistant is a committed member of a school team that is closing the opportunity gap. The Office Assistant acts as the first point of contact for our families and scholars. They create an inclusive and welcoming environment for our parents and scholars. Their work enhances key operational functions of the job impacting both families and staff. This opportunity is ideal for someone who is energized by challenging work and is able to work collaboratively across lines of difference with an emphasis on cultural sensitivity and inclusiveness.

ABOUT PRODEO

Prodeo Academy, a network of public charter schools serving the Twin Cities, is a meaningful education solution that is closing the opportunity gap through data-driven instruction in a culture based on a foundation of five core values: Perseverance, Respect, Integrity, Development, and Enthusiasm. Shared expectations around these values enhance the opportunity for our scholars to reach their full potential. We are looking for team members committed to helping our students access greater opportunities, achieve future success, and contribute to the vitality of our community.

ESSENTIAL FUNCTIONS

The following duties represent the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Assist with attendance, absence and tardy tracking; enter information into a proprietary student information system;.

+ Assist with student health checks as needed; serve as backup to school nurse in providing basic first aid to ill or injured students, and make appropriate notifications to parents or guardians.

+ Answer phones, greet and direct visitors, take and relay messages; provide routine information to students, parents or guardians.

+ Provide a welcoming environment for our families and visitors.

+ Assist with parent and staff communication.

+ Maintain punctual and consistent attendance.

+ Perform a variety of clerical activities, including preparing routine correspondence, sorting and filing of records, documents, mail and other material.

+ Enroll, add, transfer, or drop students according to established procedures; create student cumulative folders; verify residency and immunization information.

+ Provide quality customer service for incoming and current families regarding the registration process, intent to return, and family engagement events.

+ Support the enrollment team's efforts by answering questions from and speaking with prospective families, and occasionally supporting enrollment special events.

+ Maintain student information systems to accurately reflect updated contact information for families.

+ Perform a variety of clerical activities, including preparing routine correspondence, sorting and filing of records, documents, mail and other material.

+ Ensure safety of students at all times.

+ Maintain regular, reliable, and predictable attendance, which is an essential function of the role.

+ Perform other related duties as assigned to meet the ongoing needs of the school and organization.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Prodeo Academy reserves the right to modify duties at any time.

QUALIFICATIONS

+ Education Required: High school diploma, 2 or 4 year degree is preferred.

+ Experience working in operations within a school environment preferred.

+ Experience working with children preferred.

+ Second language strongly preferred and additionally compensated: Spanish, Somali, Karen, or Kayah.

CORE COMPETENCIES

+ Commitment to Prodeo Academy's mission and values.

+ Ability to build positive, trusting relationships with scholars and families.

+ Ability to support diverse learners.

+ Cultural responsiveness and sensitivity.

+ Data-driven mindset and commitment to continuous improvement.

+ Professionalism, reliability, and strong ethical judgment.

+ Outstanding attention to detail and willingness to get the job done

+ Excellent organizational, planning, and implementation skills

+ Ability to communicate and interact effectively with multiple stakeholders.

+ Ability to multi-task and work in a fast-paced environment.

+ Competency in MS Office and Google Suite, Excel, and Google Sheets preferred.

+ Contemporary office practices, preferably in a public sector or K-12 environment.

+ Work collaboratively with others.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Ability to stand and move around the classroom for extended periods.

+ Ability to sit at a desk and work on a computer for extended periods.

+ Ability to lift, push, or pull up to 25 lbs (e.g., instructional materials, student supports).

+ Ability to support students physically as needed, which may include kneeling, bending, or assisting with mobility.

+ Ability to engage in crisis intervention or student safety procedures when necessary.

+ Ability to communicate clearly and effectively both verbally and in writing.

WORK ENVIRONMENT

+ Work is performed in a school/classroom environment with typical levels of noise and activity.

+ Exposure to students with varying emotional, behavioral, and academic needs.

+ Occasional exposure to bodily fluids may occur as part of student support.

+ Use of personal protective equipment (PPE) may be required for certain tasks.

+ The role may require travel between classrooms, school buildings, and occasional off-site events.

COMPENSATION

Salary for this position is competitive and commensurate with experience and educational background. Prodeo's total rewards program offers benefits that are the best fit for you at every stage of your career including:

+ Comprehensive healthcare options (Medical, Dental, and Vision).

+ Retirement planning through Teacher's Retirement Association (TRA)/Public Employee Retirement Association (PERA) and optional 403B plans.

+ Generous Paid time off, federal holidays, and academic breaks throughout the school year.

+ Leadership Development Opportunities including Grade Team Leadership, Instructional Coach, Data Team Leadership, and Extracurricular Coaching.

Prodeo Academy partners with a variety of universities and teacher preparation programs to support EAs and staff in pursuing their Bachelors Degrees and Teaching License. We also offer tuition scholarships to support staff in completing their degrees and license.

ADA & Reasonable Accommodation Statement

Prodeo Academy is committed to complying with the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to perform the essential functions of this job, please contact Human Resources. Requests will be evaluated on a case-by-case basis and will not be denied unless they present an undue hardship to the organization.

Equal Employment Opportunity Statement

Prodeo Academy is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on race, color, religion, national or ethnic origin, sex, age, disability, veteran status, genetic information, or any other legally protected characteristic. Prodeo Academy is committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.