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About the Role:

Perform processing, printing, and mailing of bank's data files for statements, notices, and other output media at or better than the established Service Level Agreements (SLAs). Provides logistical support for internal stores. May handle and resolve complex issues.

+ Operate high-speed production printers, high-speed production mail inserter, and automated CD burner.

+ Perform troubleshooting and maintenance on operational equipment.

+ Collaborate with other departments and bank stores on print, mail, and shipping needs.

+ Responsible for sorting and delivering of mail throughout internal building.

+ Maintain a high level of customer service to both internal and external customers and vendors. May serve as vendor liaison.

+ Perform documented processes and procedures. Assist to improve process workflows while ensuring process remains in control.

+ May mentor, coach and train new associates when needed. Ability to serve as lead when manager isn’t present.

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision to become “Business Bank of Choice”

+ May perform other duties as assigned.

About You:

+ High School Diploma/GED

+ Less than 2 years of related experience. Required

+ 2-4 years of print, mail, and shipping experience. Preferred

+ Possess excellent organization, prioritization, problem solving and analytical skills. Proven attention to detail and accuracy in work performed.

+ Proficiency with Excel, Word and Outlook and use of basic office equipment. Proficiency with USPS mail sorting software and production machine software preferred.

+ Demonstrate excellent written and verbal communication skills.

+ Ability to work under direction or independently and as part of a team.

+ Demonstrated capability and competence in learning effectively learn and applying new skills.

+ Possess basic to intermediate mechanical aptitude to maintain and troubleshoot various equipment.

+ Work may involve repetitive motion, lifting up to 40 pounds, and require flexible hours to meet deadline.

+ May be exposed to a high-noise volume for the majority of the day. Ear protection provided

The pay rate for this role is $18.00 - $20.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

**Primary Location:** Ability to work fully onsite at posted location(s).

7106 W Will D Alton Lane Spokane WA 99224

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected] .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.