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Job Summary

The Wedding Sales Manager is tasked with increasing the property's wedding business revenue, managing the entire process from initial sale to execution. The role reports directly to the Director of Catering & Conference Services and the Vice President of Sales, working closely with both to ensure alignment and success. It also includes coordinating between the bride/groom, planners, vendors, and resort conference center operations team.

Essential Functions:

1. Client Inquiries & Needs Assessment:

a. Respond to wedding inquiries via phone, email, and in-person.

b. Understand client needs, budget, and tailor proposals accordingly.

2. Site Visits:

a. Lead tours for prospective clients and guide them through potential event spaces.

3. Contracts & Negotiations:

a. Prepare and negotiate contracts, ensuring proper deposits are collected.

4. Vendor Relationships:

a. Build and maintain strong relationships with key wedding vendors, effectively communicating policies, coordinating deliveries, and ensuring the seamless execution of each event.

5. Marketing:

a. Collaborate with the marketing team to develop promotional content, including social media, digital ads, e-blasts, menus, and brochures.

6. Event Planning:

a. Coordinate tastings, site visits, and planning sessions.

b. Work with the kitchen and beverage team to create menu and beverage options.

7. Client Communication & Interaction:

a. Ensure clear communication with clients, wedding planners, and vendors to ensure their vision is understood and executed.

b. Maintain a polished and professional demeanor in all client communications.

8. Event Details & Logistics:

a. Oversee all event logistics such as location setup, menu selection, AV requirements, rentals, transportation, and other services.

9. Database & Documentation:

a. Input event details into the resort's database management systems (Salesforce/Delphi).

b. Maintain group resumes, diagrams, banquet event orders, transportation manifests and other event-related documentation.

10. Performance Metrics:

a. Track key wedding metrics to measure success and make necessary adjustments.

Schedule:

• Peak Season: June through October, Tuesday to Saturday, with evening work required when weddings are booked.

Job Requirements

• Associate's or Bachelor's degree preferred.

• Minimum of two years of experience in the wedding industry.

• Knowledge of wedding design and current trends strongly preferred.

• Creative mindset with the ability to enhance the wedding experience.

• Strong verbal, written, and listening communication skills.

• Excellent time management and ability to handle stress effectively.

• Goal-oriented with the ability to meet deadlines.

• Ability to work both independently and as part of a team.

• Positive, enthusiastic attitude with a commitment to providing efficient and courteous service to guests.

COMPENSATION & BENEFITS OPPORTUNITIES

Compensation: DOE +Incentives

Work Perks:

+ Employee meal program

+ FREE parking

Medial, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:

+ Full Time Employees are offered these benefits first of the month following 60 days of employment

+ Must maintain a minimum of 30 hours per week or more.

+ Access for you and your dependents to the Hagadone Medical Clinic, powered by PMR.

401K Plan:

+ Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.

+ 2% match with a 4% contribution from the team member.

PTO:

+ 6 months gets 7 PTO days - 728 hours (average 28 hours per week)

+ 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)

+ 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)

+ 5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)

Holiday Pay:

+ Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.

Employee Discounts:

+ Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges, Free daily cruises (team member only, upon availability), discounted room rates, and discounted golf rates just to name a few!