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Medical Assistant Associate/Assistant (Internal Applicants Only)

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

+ Excellent medical, dental and vision coverage effective on your very first day

+ 2:1 Match on retirement savings

Responsibilities*

+ Administer common medications according to unit guidelines and providers' orders and as delegated by providers and nurses including immunizations, Vitamin-12, and bronchodilators via nebulizer mist.

+ Perform allergy testing and other complex diagnostic tests, including those requiring complex specimen collections and complex equipment.

+ Provide routine but complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and nurses.

+ Assist with complex procedures, requiring knowledge of complex and varied equipment including LEEP and laser.

+ Provide in-service training and precepting as directed.

+ Problem-solve issues related to the retrieval of medical information.

+ Coordinate clinical services provided to patients according to payer guidelines (e.g., routing of lab specimens, ordering durable medical equipment).

+ Develop and recommend changes in patient care activities to improve the quality of patient care services.

+ Process patient care orders using the electronic ordering system may be required in certain areas.

+ Perform other related duties as assigned, which includes, but is not limited to the following:

+ Obtain pre-visit vitals such as blood pressure, pulse (radial and apical), height, weight, and temperature measurements.

+ Coordinate medication refill requests and prior authorizations

+ Triage and route patient portal messages to the appropriate clinical teams.

+ Assist with Environment of Care regulatory readiness activities, checks, and audits.

+ Obtain and document orthostatic vital signs.

+ Conduct EKG testing

+ Coordinate medical record requests for patients, internal providers and clinical staff, and external individuals/organizations.

+ Send, receive, and route administrative forms, clinical forms and other documents.

+ Point of care Urine Drug Screen (UDS) testing.

+ Obtain urine clean catch specimens.

+ Obtain breath alcohol measurements.

+ Conduct breathalyzer accuracy checks.

+ Stocking and management of emergency equipment (ex: AED) and Red Bag supplies.

+ Management and disposal of sharps containers.

+ Patient chaperoning.

+ Obtain oxygen saturation using pulse oximeter.

+ Administer oxygen.

+ Low level cleaning and disinfection of exam room, medical equipment, and supplies.

+ Assist with contact precautions for patients with infection prevention risks.

+ Assist with the disposal of leftover or expired medications.

+ Manage and check eye wash station cleanliness.

+ Assist in Transcranial Magnetic Stimulation (TMS) procedures.

Required Qualifications*

+ Completion of a Medical Assistant Program or equivalent combination of education and experience

+ Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.

Associate Level:

+ High school diploma or GED.

+ 1-3 years of experience

+ Knowledge of basic medical terminology

Assistant Level:

+ 0-1 years of experience

+ Some office experience.

Desired Qualifications*

+ Prior medical assistant experience in an ambulatory care clinical setting is preferred.

+ Enthusiastic, reliable, hard-working, flexible, detail-oriented, and positive minded individual with demonstrated skills in interpersonal and customer service skills.

+ Ability to take direction from a multiple number of clinicians and supervisor and work efficiently in a busy environment.

+ Excellent time management and organizational skills, consistently uses available time effectively.

+ Competency in computer programs, telephone etiquette, and other office procedures.

+ Ability to communicate effectively orally and in writing.

+ Ability to work well within a team setting.

+ Participate in in-service programs for the medical staff.

+ Must have excellent attendance and punctuality.

+ Certificate of completion from a Medical Assistant program.

+ Recent ambulatory medical assistant experience (within last 2-3 years).

+ Experience with MiChart (Epic).

+ Proficiency with Microsoft Outlook, Teams, and other Microsoft 365 programs.

+ Knowledge of Michigan Medicine Policies, Procedures, and Guidelines.

+ Additional formal education in a health care field.

+ Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This posting is currently open only to internal candidates. External candidates may apply to postings 258780, 258781, or 258782.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

In addition to the screenings indicated above under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

272854

Working Title

Medical Assistant Associate/Assistant (Internal Applicants Only)

Job Title

Medical Assistant Associate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Psych Clinic-Outpatient

Posting Begin/End Date

1/13/2026 - 1/20/2026

Salary

$44,553.60 - $64,688.00

Career Interest

Patient Care Services