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Principal Product Designer
- Zscaler (San Jose, CA)
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About **Zscaler**
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We believe in transparency and value **constructive, honest debate** —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession,** collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Principal Product Designer based in San Jose, CA (Hybrid), reporting to the Manager, Product Design within the Product Management department. We built our architecture from the ground up as a platform that could extend to new features and services, and our Product Management team takes hold of this massive opportunity to deliver a growing portfolio of capabilities in threat prevention, visibility, scalability, and business enablement. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.
What you’ll do (Role Expectations)
+ Lead end-to-end product designs across multiple products and creating experiences that delight customers
+ Develop scalable and flexible global design guidelines to ensure consistent user interfaces as our product portfolio grows
+ Rapidly visualize and prototype multiple product directions, validating hypotheses, and understanding business and technical impacts
+ Drive innovation in experience design by applying best practices and deep user understanding through research methods such as interviews, surveys, and usability tests
+ Collaborate with Product, Engineering, Content, and Marketing to deliver a cohesive experience across all channels
Who You Are (Success Profile)
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
+ 10+ years of UX and/or Product Design experience, including at least 5 years designing for enterprise or B2B domains
+ Demonstrated track record of shipping world-class product designs using Figma, Sketch, or comparable tools, with a focus on creating simple, intuitive solutions for complex problems
+ Strong visual design skills with expertise in creating pixel-perfect, high-fidelity designs and contributing to Design Systems
+ U.S. citizenship is required for this position due to the nature of the customers assigned to this role
+ Deep understanding of technical limitations and front-end development practices, such as HTML, CSS, and JS frameworks, and ability to present a UX Design portfolio
What Will Make You Stand Out (Preferred Qualifications)
+ Experience designing analytical interfaces
+ Familiarity with the IT/Cloud Security field
\#LI-Hybrid
\#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
Base Pay Range
$133,000—$190,000 USD
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here (https://www.zscaler.com/careers) .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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