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Temp BPO Senior Representative
- NTT DATA North America (Plano, TX)
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Responsibilities:
+ Analyzing and processing provider transactions in accordance with plan provisions.
+ Should follow the policy and procedure which is defined by the customer.
+ Secure the PHI information. - Established working knowledge and application of a specialized technical skills.
+ Understands how work impacts results for their area.
+ Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.
+ Knowledge of related regulations and standards.
+ Strong understanding of current processes and procedures and may identify opportunities for improvement.
+ Completes a wide range of tasks and assignments.
+ Projects and assignments are typically non-routine and variable in nature.
+ Resolves more complex situations by applying demonstrated knowledge and skills generally acquired through job experience.
Qualifications:
+ High school Diploma or equivalent.
+ 3+ years of experience in a Health care processing (Provider Data Management preferred, Claims or other Healthcare Payer/ Provider experience)
Preferred Skills/Experience:
+ Experience in Provider Data Management and/ or Provider Credentialing
+ Experience in Appian, ServiceNow is a plus
+ 3+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web based applications.
+ 3+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.
+ Ability to type 40 WPM
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