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Program Manager, Classroom Services

Galveston, Texas, United States

New

Business, Managerial & Finance

UTMB Health

Requisition # 2600185

Minimum Qualifications:

Bachelor’s degree from an accredited university or equivalent, with 5 years of experience in program management.

**Preferred** :Audiovisual (AV) Technology Management experience.

Job Summary:

The Program Manager is accountable for the personnel, operational and financial management of assigned program(s) that may cross multiple departments and/or services, to ensure optimal quality, cost, and or service/outcomes.

Job Duties:

+ Oversees and supervises all business and administrative activities relating to program operations and budget.

+ Provides leadership for the program and promotes teamwork.

+ Serves as a liaison between institutional departments and local area groups to assess need and develop project plans and budgets.

+ Leads/participates in collaborative interdepartmental approaches to develop and enhance an integrated system of care, as appropriate.

+ Coordinates all joint operations for the program with both internal and external sources. Works with other campus departments to establish collaborative programs.

+ Assists in identifying potential funding sources for the program, and prepares/monitors budgets to ensure services are provided in a cost-effective manner.

+ Evaluates services to maintain compliance with contracts.

+ Reviews existing contracts for renewal.

+ Recommends hiring and termination of all supervised employees.

+ Facilitates development of goals, performance standards, and objectives of the program.

+ Works with other campus departments to establish collaborative programs.

+ Responsible for identifying and evaluating the need for new equipment, supplies, communication services, and information services for all areas of the program.

+ Initiates implementation plans for new projects and services within the program.

+ Adheres to internal controls and reporting structure.

Additional Duties:

+ Manage, operate, and troubleshoot AV systems, including cameras, microphones, speakers, streaming tools, and classroom conferencing technologies.

+ Coordinate AV setups for meetings, classes, recordings, simulations, and special events.

+ Oversee maintenance, equipment upgrades, and device lifecycle planning.

+ Collaborate with IT to ensure system compatibility, cybersecurity standards, and technical support.

+ Maintain inventory of AV and technology equipment, including tracking, repairs, and replacements.

+ Train faculty and staff on AV tools, technology, and best practices.

KNOWLEDGE/SKILLS/ABILITIES

+ Knowledge of program management principles, project planning, and workflow development.

+ Understanding of organizational operations, budgeting, procurement, and financial tracking.

+ Knowledge of strategic planning, performance measurement, and process improvement methodologies.

+ Working knowledge of audiovisual (AV) systems, classroom technology, event support operations, and equipment maintenance (if applicable).

+ Ability to lead teams, manage complex workflows, and coordinate interdepartmental operations.

+ Knowledge of stakeholder engagement practices, customer service standards, and communication strategies.

+ Knowledge of compliance requirements, institutional policies, and documentation standards relevant to the program.

+ Familiarity with data reporting, analytics, dashboards, and evaluation tools.

Salary Range:

Commensurate with experience.

EQUAL EMPLOYMENT OPPORTUNITY:

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Compensation