"Alerted.org

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our **San Antonio headquarters located at 9800 Fredericksburg Road** .

_*** Relocation assistance is available for this position ***_

Job Description Summary:

The **Vice President - IT & Operational Resiliency Risk – Tech Chief Risk Office** provides strategic leadership for **Technology and** **Operational Resiliency Risk Management** programs, overseeing the development, implementation, and execution of frameworks to identify, assess, and mitigate risks across the division, ensuring compliance with regulations and alignment with USAA's strategic objectives and risk appetite.

We are seeking an experienced executive specialized in **Enterprise Resiliency Frameworks** and **components of business, operational and technology resiliency** . Understanding of strategic risk related to the impact of business disruptions.

What you will do:

+ Oversees and guides an independent Risk Management function in establishing and monitoring compliance with risk limits, identifying and aggregating the firm’s risks, assessing the firm’s risk positions relative to the parameters of the firm’s risk tolerance, and providing key risk information to senior management and the board of directors.

+ Serves as a key adviser engaging in senior leaders’ strategy discussions and decisions, real-time evaluations of potential short term and long-term risks, and effective influence and challenge to ensure safety and soundness of the business deliverables and accomplishment of objectives.

+ Leads teams dedicated to managing risk within overall business strategies in alignment with strong and effective risk governance and oversight.

+ Sets the agenda, builds diverse high-performing teams, and sells the vision on an effective Risk Management program. Ensures training and coaching of employees and provides the team with development opportunities.

+ Establishes a long-term view of how risk systems and governance should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies.

+ Partners and leads senior risk executives in establishing, managing, and adhering to overall risk appetite to include the identification and definition of key methods, metrics, and limits.

+ Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and establishing strategies to mitigate. Provides advice to other key business partners to influence and drive key decisions assessing risk and reward through effective challenge.

+ Actively engages senior leaders to ensure all risks are addressed in a timely manner and consistent with policy. Interacts & engages with product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.

+ Liaises with Compliance and Chief Legal Office (CLO) on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations.

Minimum Education:

Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

+ 10+ years of experience at a **large financial institution** developing, implementing, and maintaining an enterprise-wide risk management program that adheres to business strategy and regulatory requirements and expectations.

+ 8+ years of people leadership experience in building, managing, and/or developing high-performing teams.

+ Superior understanding of risk frameworks including **risk governance; risk appetite; process, risk & control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment, and testing).**

+ Proven leadership skills and ability to influence decisions at senior levels within a large complex organization.

+ Proven capability to communicate effectively across the 1st and 2nd Lines of Defense and build strong, collaborative relationships.

+ Proven ability to create and present materials to executive leaders and audience related to the strategic management of risks

What sets you apart:

+ Extensive experience with **Enterprise Resiliency Frameworks** and **components of business, operational and technology resiliency** with an understanding of strategic risk related to the impact of business disruptions.

+ The ideal executive will possess a **distributed leadership style** , with a heavy focus on **coaching and building leaders** in the risk space.

+ 15+ years’ experience leading **multi-product** subject areas across a **financial institution, such as insurance, investment banking, commercial banking** , etc.

+ 15+ years of relevant experience in a **large financial institution ($100B+), including 5+ years post-Dodd Frank** , in a senior risk function role (e.g., **retail banking risk, market and credit risk, operational risk, risk governance** ).

+ 15+ years of people leadership experience in building, managing, and/or developing high-performing teams.

+ 15+ years of experience in compliance, including developing **Compliance programs** , processes, and **executing major initiatives within financial services or insurance** .

+ Expert knowledge of **financial services or insurance regulations, laws, and regulatory** expectations.

+ Experience working with and presenting to Senior Executive Management and Boards.

+ Experience collaborating with cross-matrix teams.

+ Regulatory understanding and application of compliance laws and oversight agencies.

+ Demonstrated accomplishments in strategic, **executive level influence** , communication, and change management.

_** The compensation range for this position is: $257,250 - $463,050._

_** USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)._

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.