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How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, connection

is at the heart of everything we do and guides our every action. We strive to

welcome and care for all of our customers during their travels with us and aim

to deliver an elevated experience.

Delta’s brand is based on best-in-class operational

performance, the foundation of which is providing safe and reliable aircraft

for our customers’ travel experience. The role of Operations Analysis &

Performance (OAP) is to support this mission by providing strategic insights by

first understanding business processes and then leveraging data and analytics

to drive continuous improvement efforts. We are looking for data curious

candidates that seek to understand process and can connect with our business

partners to leverage data and drive improvement, and are able to take a project

from end-to-end: gathering business requirements, working with all contributors

to the project, and delivering results to the stakeholder without much

oversight from a supervisor.

To be successful, you will embody Delta's core values of

Honesty, Integrity, Respect, Perseverance, and Servant Leadership.

Additionally, you will exhibit strategic vision, thoughtful engagement, strong

analytical/process skills, a bias for action, and the ability to partner with

senior operational leaders to influence strategy, improve the Delta customer

experience, improve operational reliability, and drive results.

Responsibilities:

+ Locate and extract data from a variety of sources for usein analysis, models and project development

+ Aggregate views of data sources into meaningfulhierarchies

+ Leverage emerging technologies and identify efficient andmeaningful ways to communicate data and analysis in order to satisfy divisionalneeds.

+ Partner with Information Technology and BusinessIntelligence groups to optimize and enhance the database environment foroptimal efficiency and best practices

+ Develop and improve automated reports and analyses tosupport senior divisional leaders and business units

+ Represent and verbalize OAP viewpoints atcross-divisional meetings

+ Demonstrate the tenets of a strong safety culture withinour business

+ Create insightful executive-level dashboards using datavisualization tools

+ Support process improvement and project managementengagements for both individual business units and cross-divisional initiatives

+ Be an expert in the data environments and automationprocess involved in daily reporting as well as ensure weekday and weekenddelivery of reporting via automated processes

+ Present findings to OAP and divisional leaders

+ Train and mentor other team members in various skillsetsand subjects

+ Practice safety-conscious behaviors in all operationalprocesses and procedures

+ Have a team-first attitude with the success of our teamand business partners as the top priority

+ Be intellectually curious, ask questions and speak upwhen they have an idea

+ Be independent workers who look for problems to solve, comeup with innovative ideas, and drive implementation of solutions

+ Enjoy working in a high-profile environment with fluidpriorities, ambiguity and aggressive deadlines

What you need to succeed (minimum qualifications)

+ Successful candidates will have familiarity and/orexperience with some or all of the following: SQL, SAS, R, Tableau or otherdatabase interface tools and languages

+ Advanced level ability to manipulate data usingprograming language and to create complex queries

+ Strong attention to detail and ability to workautonomously and manage multiple requests with varying timelines.

+ Ability to provide occasional off-hour support forbreak-fix issues.

+ Strong self-starter with a resilient, solution-mindedapproach to complex problems

+ Must be comfortable working in group and individualsettings

+ Previous airline or corporate safety experience preferred

+ Consistently prioritizessafety and security of self, others, and personal data.

+ Embraces diverse people,thinking, and styles.

+ Possesses a high schooldiploma, GED, or high school equivalency.

+ Is at least 18 years of ageand has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Bachelor's degree in Computer Science, Engineering, InformationScience, Business/Management, Mathematics/Statistics, Economics or other relevantquantitative field and 3+ years of related experience

+ Advanced level ability to manage a reporting databaseenvironment, troubleshoot, and automate reporting within Teradata and SAS orPython preferred

Benefits and Perks to Help You Keep Climbing

Our

culture is rooted in a shared dedication to living our values – Care,

Integrity, Resilience, Servant Leadership, and Teamwork – every day, in

everything we do. At Delta, our people are our success. At the heart of what we

offer is our focus on Sharing Success with Delta employees. Exploring a career

at Delta gives you a chance to see the world while earning great compensation

and benefits to help you keep climbing along the way:

+ Competitivesalary, industry-leading profit sharing program, and performanceincentives

+ 401(k) withgenerous company contributions up to 9%

+ Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave

+ Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits

+ Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages

+ HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health

+ Domestic andInternational space-available flight privileges for employees and eligiblefamily members

+ Careerdevelopment programs to achieve your long-term career goals

+ World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint

+ BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies

+ Recognitionrewards and awards through the platform Unstoppable Together

+ Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here