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Student Disability Services Specialist  - Office of Student Affairs

POSITION DETAILS

The Graduate Center (GC) is the focal point for advanced teaching and research at the City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni—who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

The Student Disability Services Specialist reports to the Student Disability Services Manager and works with part-time, temporary, and student staff in Student Disability Services in assisting with the planning and implementation of disability services for all GC students, including those based at other CUNY campuses, to ensure compliance with all relevant governmental mandates and university policies.

Assists with supporting a comprehensive program of services for students with disabilities, including but not limited to:

- Serves as front-line contact for Student Disability Services, including monitoring the general office email box, phone, and visitors.

- Maintains and updates student data in the Student Disability Services database systems, Accommodate and CUNYfirst.

- Assists Disability Services Manager with development and/or review of individual educational plans that incorporate individually designed academic support services and accommodations within the guidelines of the American with Disabilities Act (ADA).

- Prepares internal and external institutional data reporting pertaining to service utilization.

- Produces and disseminates guidelines, instructions, and other procedural/information materials, including maintaining website content pertaining to disability services.

- Assists with scheduling student/temp staff work hours, including exam proctors, readers, scribes, notetakers, and lab assistants.

- Assists with scheduling accommodated exams, and serves as exam proctor, as needed.

- Organizes and provides for assistive technology and interpretive services, including: scheduling sign-language interpreting and real-time captioning services, and accessibility programming.

- Coordinates loans of adaptive equipment to students, monitoring equipment inventory, and procurement.

- Schedules the deployment of ergonomic furniture and assistive devices on campus.

- Coordinates services related to alternative format requests.

This role requires confidentiality regarding student medical, personal, and academic information that the candidate may be exposed to while working in Student Disability Services and Student Affairs.

All full-time and part-time CUNY staff are expected to work in-person 80% of their work time. This hybrid work schedule is subject to change.

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

A preferred candidate should have:

- Experience using Microsoft Office products, Google applications, and Zoom.

- Ability to learn CUNY technology solutions, including Brightspace LMS, CUNYfirst (Peoplesoft), and CUNY Accommodate (Simplicity).

- Excellent written and oral communication skills for interacting with students, faculty, staff, publishers, vendors, and with other team members.

- Ability to work independently and collaboratively.

- Ability to adapt to changing situations and priorities.

- Excellent customer service skills.

- Opportunity to learn assistive software and equipment, through training sessions periodically provided by CUNY Assistive Technology Services (CATS), CUNY Council on Student Disability Issues (COSDI), and CUNY Central Office and/or independently from tutorials, webinars, and workshops.

Candidates must be legally authorized to work in the United States on a full-time basis. Sponsorship will not be offered for this position.

CUNY TITLE OVERVIEW

Assists with planning and providing a comprehensive program of services for students with disabilities.

- Assists with daily supervision of the unit, including budgets, personnel supervision, and facilities/equipment management

- Provides guidance and advisement to student organizations, administrators, faculty and others on concerns and issues related to students with special needs

- Interacts with counselors, disability accommodations specialists, and external community organizations to maintain a broad inventory of available services

- Presents programs and workshops, and prepares communications to students and others promoting the goals of the unit

- Organizes and provides for assistive technology and interpretive services

- May develop and/or review individual educational plans that incorporate individually designed academic support services and accommodations within the guidelines of the American with Disabilities Act (ADA)

- Performs related duties as assigned.

Job Title Name: Student Disability Services Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$59,493- $68,364/year. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Please click on "Apply Now" below which will bring you to the registration screen. If you are a new user, you must register to apply. If you already have a user ID, please use your existing ID to apply. Please submit a cover letter and resume in Word or PDF format.

CLOSING DATE

Open until filled with review of applications to begin on January 28, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31495

Location

Graduate Center