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Workforce Classification:

Hybrid

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (https://www.premera.com/visitor/careers#awards)

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/ .

_About the role of Agile Product Owner III_

As an **Agile Product Owner III** , you’ll act as the voice of customer within the Agile delivery team supporting the **Customer Service Capability Product Group (CPG)** . You will elicit business requirements and documents in the form of epics, features and user stories, and collaborate and communicate daily with the delivery team(s) and accept or reject work results. Developing and maintaining strong relationships with business partners to facilitate discussions and ensure successful execution of product features will be critical. You will guide work prioritization and ensure stakeholder collaboration and buy-in.

What you’ll do:

+ Act as the voice of the customer to the Agile delivery team by knowing the business strategies and requirements and representing them to the delivery team.

+ Facilitate the relationship with the business partners and user community acting as a liaison and bringing their voice to the delivery team.

+ Become a business expert with deep and broad domain knowledge.

+ Lead collaborative decomposition sessions to identify high level scope of work across business and IT areas.

+ Collaborate with Product Management to develop a roadmap of epics and features.

+ Collaborate with business partners, IT partners and delivery teams to develop clear and concise documentation of customer objectives/value.

+ Identify, refine and document business requirements in the form of epics, features and user stories with clear acceptance criteria and minimum viable product.

+ Identify related user stories and epics and group them into themes as necessary and document the inter-relationship and associated business process flows as necessary.

+ Actively collaborate with the delivery team in solution design and development.

+ Coordinate with other Agile teams to ensure alignment on solutions, priorities and dependencies.

+ Facilitate product and release demos, taking accountability for feedback and outcomes.

+ Establish release criteria in coordination with Product Manager.

+ Clearly communicate release content and value to business partners and IT leadership.

+ Prioritize issues and collaborate to make decisions required to resolve them weighing the pros/cons, risks and dependencies.

+ Leverage data to guide product strategy.

+ Build and maintain product backlog.

+ Identify ways to improve processes and accelerate value to our customers.

What you’ll bring:

+ A Bachelor’s degree in Information Systems or Computer Science or 4 years related experience. (Required)

+ 5-8 years of business systems analysis experience. (Required)

+ Experience in a software development environment with Agile development practices, including Scrum and SAFe. Knowledge of project delivery models including Agile and waterfall.

+ Experience using AI to stand up new capabilities is strongly preferred.

+ Experience using SQL for data analysis.

+ Extensive knowledge of healthcare or health insurance industry.

+ Knowledge of product development tools including Azure DevOps Services, Jira, Visual Studio, Confluence, and Product Plan.

+ Experience building capabilities for Web-based or Mobile applications.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

+ Medical, vision, and dental coverage with low employee premiums.

+ Voluntary benefit offerings, including pet insurance for paw parents.

+ Life and disability insurance.

+ Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

+ Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

+ Generous paid time off to reenergize.

+ Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

+ Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

+ Commuter perks make your trip to work less impactful on the environment and your wallet.

+ Free convenient on-site parking.

+ Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

+ Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

+ Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

+ Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment** **opportunity/affirmative** **action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

$111,900.00 - $190,200.00

_*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska_ _._

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.

At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.