• Learning Systems Program Manager, WWGS (Worldwide…

    Amazon (New York, NY)


    Description

    Application deadline: Jan 18, 2026

     

    We are seeking a training professional with a passion for Learning Management Systems and visualizing data. You will need a high degree of ownership, strong business acumen, excellent communication skills, and experience with learning technologies. You thrive in a fast-paced environment and are great at hitting deadlines and driving projects to completion.

     

    If you are an experienced and innovative training professional who is passionate about high-quality, innovative, and meaningful learning experiences that drive measurable results with far-reaching impact, then we want to hear from you.

     

    We are looking for someone who can deliver learning and development solutions that meet a broad range of needs and continuously drive excellence and engagement across the organization. We are currently seeking an Learning Systems Program Manager to streamline, implement, and scale new and existing training programs for store employees across Amazon’s worldwide grocery store network. This role is critical to the successful scaling and maintenance of world-class operational training programs.

    Key job responsibilities

    • Develop and maintain training reports for regular consumption of field operations.

    • Execute data quality checks focused on completeness and standardization on training records while minimizing duplicity.

    • Use learning management systems to create automated assignments, assessments, and evaluations to track the effectiveness of Training Programs/Initiatives.

    • Interpret learning requirements and translate those requirements into a workable framework of events, materials and programs on the LMS platform.

    • Upload course materials, including configuration of functionality such as complex curricula, cohorts, communications, surveys, reports, and notifications.

    • Perform testing to ensure programs function properly once launched.

    • Troubleshoot and root-cause systems-based training issues via a ticketing system.

    Basic Qualifications

    - 3+ years of program or project management experience

     

    - Experience using data and metrics to determine and drive improvements

     

    - Experience working cross functionally with tech and non-tech teams

     

    - Bachelor's degree in a relevant field or equivalent work experience

     

    - 3+ years' experience working with learning management systems.

     

    - Proven knowledge of xAPI, SCORM, LMS, LRS.

     

    - Proven ability to communicate complex data effectively.

     

    - Proven experience in all Microsoft Office applications, specifically MS Excel, MS PowerPoint, and MS Word.

    Preferred Qualifications

    - Experience prioritizing and managing time effectively in dynamic environments

     

    - Familiarity with tool integrations using APIs and scripting.

     

    - Knowledge of current trends in learning technology, such as artificial intelligence, augmented reality, virtual reality, etc.

     

    - Experience working in a physical retail environment driving improvements that have resulted in measurable business impact.

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock .

     

    Colorado $74,200 - $129,800 annually

     

    National $66,800 - $142,800 annually