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Patient Registration
- Robert Half Office Team (Kalamazoo, MI)
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Description We are looking for a detail-oriented and compassionate individual to join our healthcare team as a Patient Registration specialist in Kalamazoo, Michigan. In this contract role, you will be responsible for ensuring accurate and efficient registration of patients while delivering excellent customer service in a fast-paced environment. This position plays an essential role in supporting hospital operations and enhancing patient experiences.
Responsibilities:
• Accurately register patients in the emergency department, handling inpatient and outpatient admissions with attention to detail.
• Input patient demographic and financial information into the hospital's computer system efficiently and accurately.
• Verify insurance coverage and eligibility to ensure proper billing processes.
• Collect co-pays and other patient payments in a courteous and efficient manner.
• Conduct interviews with patients or their families to gather necessary registration information.
• Prepare and manage registration forms, admissions paperwork, and other related documentation.
• Provide clerical and secretarial support to assist with hospital operations.
• Assist patients with navigating the hospital, escorting them to designated areas when needed.
• Monitor bed availability in the emergency department and communicate updates to relevant staff.
• Support transfer or discharge procedures, ensuring smooth transitions for patients. Requirements • Strong customer service skills with the ability to communicate compassionately and professionally.
• Proficiency in data entry with attention to accuracy and efficiency.
• Familiarity with medical terminology and insurance verification processes.
• Ability to perform under pressure in a fast-paced healthcare environment.
• Effective teamwork skills to collaborate with hospital staff and departments.
• Basic math skills for handling financial transactions and patient payments.
• High school diploma or equivalent educational qualifications.
• Minimum of 2 years of experience in a medical setting, preferably in registration or admitting roles. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
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