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Description

A Hospital in Los Angeles is in the need of a Medical Billing Support Services Associate to join its healthcare team in Los Angeles. In this role, the Medical Billing Support Services Associate will play a crucial part in ensuring the accurate processing of cash receipts, managing patient eligibility reviews, and resolving recoupment statuses. The Medical Billing Support Services Associate must have strong background in medical billing and a commitment to excellence.

Responsibilities:

• Process cash receipts from both automated and manual payers, ensuring compliance with established procedures.

• Research and analyze unposted or unapplied cash to facilitate timely resolution and posting.

• Investigate unapplied cash receipts and escalate issues to supervisors when necessary.

• Reverse balances and adjust credits or debits to correct billing errors and payment applications.

• Review correspondence related to refunds or recoupments, taking appropriate actions such as issuing refund requests or submitting disputes.

• Evaluate credit balances and issue refunds to payers in an accurate and timely manner.

• Collaborate with Finance and other Revenue Cycle departments to streamline cash posting, balancing, and reconciliation processes.

• Address issues related to payment postings or refunds and communicate updates to management.

• Cross-train in billing processes, including charge entry, insurance eligibility verification, and resolving billing edits.

• Assist with special projects assigned by leadership, such as audits, payer compliance reviews, and case-specific billing and collections.

Requirements • Minimum of 3 years of experience in medical billing, coding, or collections.

• Strong knowledge of medical claims, payment posting, and appeals processes.

• Experience with insurance verification and resolving billing discrepancies.

• Ability to manage refunds and recoupments in compliance with payer requirements.

• Proficient in analyzing and resolving credit balances.

• Excellent communication skills for collaborating with multiple departments and addressing payer issues.

• Ability to handle special projects and meet productivity standards.

• Familiarity with healthcare billing systems and processes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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