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Your opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We are offering the opportunity for a dynamic and engaging Business Unit Risk leader to join Charles Schwab Premier Bank’s Digital Assets team offering spot crypto trading for our clients. This spot crypto product offer will complement an existing extensive range of brokerage and banking products, serving a critical role in maintaining Schwab’s place as a leading financial services firm, providing accessibility and award-winning education on cutting-edge products and services for our clients.

The Senior Manager of Business Unit Risk will play a significant part in the ongoing development, deployment and operation of the overall risk program pertaining to the Bank’s digital asset product(s). This role will be responsible for conducting active monitoring of various risk activities which span across various business units in the Company. Responsibilities will include hands on risk and control development, reporting and administration, ongoing vendor oversight and customer complaint monitoring, regulatory compliance and driving risk accountability across the first line in a matrixed environment.

You will be expected to perform risk assessments, change management, business-as-usual project and operational activities that will provide key input into Charles Schwab Premier Bank’s evolving and maturing digital assets and spot crypto offering. You will contribute towards building and improving the overarching strategies and policies to effectively safeguard the Company and our clients. This individual is expected to possess and apply subject matter expertise to impact governance, oversight, policy and process development.

Key responsibilities

This is an individual contributor position. Key responsibilities include (but are not limited) to below:

+ Functional knowledge and experience in spot crypto and digital assets trading and custody in a Banking or Financial services environment.

+ Assist the Director to ensure successful deployment and operation of digital assets risk management program and roadmap deliverables.

+ Help develop a program change management framework and participate in monitoring changes to enterprise crypto risk profile and processes and report as appropriately.

+ Conduct Risk assessments to identify any possible gaps, efficacy of controls implementation and review.

+ Recommend and implement processes to foster education and awareness of Crypto and digital assets knowledge to the broader Schwab organization.

+ Tactically coordinate with various enterprise risk teams and program stakeholders to identify, assess, respond, measure, and report key risks related to the product implementation and ongoing monitoring.

+ Participate and offer subject matter expertise in activities that define business, technical, and operational requirements in Schwab’s crypto and digital assets space identifying gaps and issues.

+ Provide analysis, triage and support of digital assets related risk escalations and participate in resolution and/or make recommendations for further investigation as appropriate.

+ Participate in root cause analysis, identification of risk themes and thematic issue resolution as appropriate. Also participate in related reporting and remediation.

+ Assist Director of digital assets with detailed documentation, administration, and reporting to program related committees and subcommittees.

+ Be a thought leader in assisting with creation and implementation of comprehensive, holistic controls in a heterogeneous and decentralized business environment with a variety of users including employees, business partners, contractors, professional services and customers.

+ Stay abreast of emerging and regulatory risks pertaining to the crypto and digital assets and maintain subject matter expertise to assist the Director in ensuring that program reflects business and regulatory drivers without affecting operational efficiency.

+ Actively participate as an invaluable member of a high-performing risk team, fostering a culture of collaboration, accountability and continuous improvement.

+ Assist in creating program and operating procedures to continuously improve the digital assets risk management program.

+ Assist in the management of responses to Program related audit and regulatory inquiries.

+ Assist in the management of responses to Program related inquiries from Charles Schwab leadership, businesses, subsidiaries, teams, and partners.

+ Lead cross-functional efforts among members Program teams and stakeholders.

+ Assist in the development of metrics, reports and briefings to key program stakeholders and senior leadership.

What you have

Required Qualifications:

+ Bachelor’s degree required. Graduate level experience a plus.

+ Minimum of 6 years of experience as a risk management practitioner, with increasing responsibility for deliverables and projects; preferably in digital assets and/or highly regulated banking entities.

+ Hands-on experience working in an enterprise risk or operations program.

+ Understanding of applicable regulatory requirements/laws related to digital assets and spot crypto offerings.

+ Experience in gathering requirements, documenting and assessing information for implementing risk controls.

Preferred Qualifications:

+ Experience in project planning, meeting facilitation for multiple groups and projects.

+ Analyzes issues objectively, thinking through potential impacts and out of the box thinking to manage risks appropriately.

+ Ability to effectively communicate with business and executive audiences, both oral and written.

+ Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision-making and conflict resolution skills.

+ Strong initiative; self-starter; self-directed; ability to multi-task.

+ A curious thinker with strong business judgment and analytical skills who can solve problems and keep driving work forward.

+ Strong project management skills, including attention to detail and the ability to multi-task and work efficiently (independently and with teams) to meet tight deadlines.

+ High degree of comfort and adaptation dealing with ambiguity, motivated to drive results while operating autonomously in a dynamic and fast-moving work environment.

+ Dynamic relationship building, partnership, and collaborative skills.

+ Personally, and professionally aligned with Schwab's vision and values, and a strong interest in financial services.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

+ 401(k) with company match and Employee stock purchase plan

+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

+ Paid parental leave and family building benefits

+ Tuition reimbursement

+ Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at [email protected] or call 800-275-1281.