-
Support Assistant
- TEKsystems (Reading, PA)
-
Job Title: Administrative AssistantJob Description
This role supports the post-sale team by handling administrative tasks related to customer issues or breakdowns after truck pick-up. Although the position primarily involves back-office work, it offers an opportunity for growth into a customer-facing role. The ideal candidate should be prepared to assist with customer interactions as needed, and will receive comprehensive training across the remarketing team.
Responsibilities
+ Provide administrative support to the post-sale team.
+ Assist with customer calls, emails, and chats during staff absences.
+ Coordinate between departments to ensure clear communication and updates.
+ Manage administrative responsibilities such as DocuSign releases, refund workflows, and case updates.
+ Support multiple teams and handle multiple workflows accurately in a fast-paced environment.
Essential Skills
+ Proficiency in Windows 10 and Salesforce CRM.
+ Strong communication skills, both written and verbal.
+ Excellent organizational and multitasking abilities.
+ Confidence and professionalism in customer service interactions.
Additional Skills & Qualifications
+ Experience in cross-functional collaboration with teams such as finance, fleet management, and service coordinators.
+ Attention to detail and comfort with repetitive but important tasks.
+ Understanding of operational and logistics flow related to vehicle pick-ups and post-sale cases.
+ Strong work ethic, punctuality, and reliable attendance.
Why Work Here?
This entry-level role is a fantastic opportunity for individuals looking to start a career in an office environment without prior experience or education. The company offers a supportive, people-first culture where you can grow and make an impact. If you are seeking a career where you can thrive and be part of something bigger, this is the team to join.
Work Environment
This is a fully in-office position with training hours from 8:30 am to 5:00 pm, Monday through Friday. The dress code is business casual, and jeans are not allowed. The structured work environment provides extensive training, daily guidance, and coaching. The role is flexible, allowing for movement across different projects and teams as needed.
Job Type & Location
This is a Contract to Hire position based out of Reading, PA.
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Reading,PA.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-