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Job Description

Illumina is seeking a highly motivated and team-oriented Senior ServiceNow developer (Contractor) to drive solutions within our IDS ServiceNow team. This team primarily manages the ServiceNow platform supporting workflows, integrations, and automation for various internal business teams such as IT, HR, Facilities, Custom Applications and Finance. This position will be responsible for implementing, enhancing and maintaining across multiple ServiceNow modules and developing integrations on those modules.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Responsibilities:

- Implement and enhance ServiceNow platform and modules per business requirements.

- Complete development, configuration and workflow administration to support business processes in the platform.

- Provide day to day operational support and maintenance including planned maintenance outages.

- Collect, consolidate and analyze service metrics to facilitate decision making related to service improvements.

- Conduct unit testing and install new modules, releases and version upgrades.

- Actively manages the life-cycle of the platform.

- Monitor and fine tune application to achieve optimum performance levels.

- Perform assessments and listen to internal customers to understand and anticipate their business needs and determine their priorities in the context of the overall enterprise and strategy

- Provides analysis of problems while working toward solutions to technical issues.

- Proactively develop and maintain technical knowledge in a specialized area, remaining up to date on current trends and best practices.

Requirements:

- At least 4 years minimum working as a ServiceNow developer

- Experience in various ServiceNow Modules with preferred experience in the ServiceNow FSM and Developing Custom applications in ServiceNow.

- Expertise in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script

- Expertise in Web technologies (Web Services, XML, HTML, CSS, HTTP, etc)

- Experience using Integration Hub and Flow Designer.

- Preferred ServiceNow Certifications in CSA, CAD or CIS in FSM

- Strong analytical, problem solving, organizational and planning skills.

- End user support including troubleshooting, root cause analysis and permanent resolution of system issues.

Ability to work on a cross-functional team to design and implement scalable and sustainable systems. - Flex on work hours (will be some overlap with US hours)