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Job Description

Insight Global is seeking an Agile coordinator to support a large government customer. This person will work as ivotal link between our product, development, and business units, ensuring that information flows seamlessly and our organizational knowledge is captured, curated, and shared effectively. Operating within a fast-paced Agile environment, you will be responsible for managing our knowledge repositories and developing strategies to enhance collaboration, improve project documentation, and support continuous learning across the organization.

Qualifications and Responsibilities:

• Responsible for information and knowledge management operations. This can include procurement, logistics, network, systems or web services areas of experience. This includes generating, collecting and managing information using the latest techniques and technology.

• Manage, organize, and maintain all project documentation using tools like Confluence and Jira, ensuring accuracy, version control, and easy accessibility for all team members.

• Collaborate with cross-functional teams to design, implement, and maintain comprehensive Confluence-based documentation for ongoing projects.

• Oversee our knowledge repositories, ensuring that all content is up-to-date, accurate, and serves as a valuable resource for the team.

• Lead the development and execution of innovative knowledge capture strategies to improve organizational knowledge sharing and long-term retention.

• Design and manage the content architecture for our knowledge management systems to enhance internal communication and foster a collaborative environment.

• Develop and implement robust knowledge transfer programs to ensure a seamless onboarding process for new hires and support the continuous professional development of all team members.

• Translate complex business needs into detailed technical documentation, effectively bridging the gap between business stakeholders and technical teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Secret Clearance or higher

IAT II (security + or higher)

2+ years of experience working in an AGILE environment

1+ years of experience writing technical documentation and knowledge management artifacts

1+ Years of experience working with JIRA and/or Confluence