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This is an Information Technology Operations based role that supports our Cleveland Engine Plant which builds the 2.0/2.3L Maverick EcoBoost and 3.5 D35 engines that go into our top selling Ford and Lincoln products such as F-150, Explorer, Bronco, Expedition, Navigator, Aviator and more. Our plant also supports the machining of blocks, cranks, and heads for both I4 and V6 EcoBoost. This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team, as we modernize the plant floor with new technology to reduce complexity and increase efficiency.

As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep our 3.6 million square foot facility running. Your job responsibilities will require you to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure that the plant uses to machine and assemble I4 and V6 EcoBoost engines.

You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility.

This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

Responsibilities:

+ “Run and Protect” all IT services at the site, including data centers, network equipment, servers, PCs, mobile devices, and applications. These devices include UPS, Power Distribution Units, fire alarm systems, Cisco switches/routers, load balancers, access points, locate sensors, Windows/Linux servers, ESX servers, Windows/Mac OS devices, DXDs, Process Control Boards, Cisco IP/iphone/android phones along with off the shelf, Ford, and some local applications.

+ Support plant floor equipment throughout the facility (plant floor, overhead conveyors, in steel).

+ Knowledge of

+ Wireless networks and ability to assist in troubleshooting WiFi/Bluetooth issues.

+ Plant networks: OA, MPN and CPN.

+ ACLs and PLCs.

+ Virus protection software: Symantec, FireEye, and Data Center Security

+ Sharepoint to manage and assist plant with sites and to ensure security compliance.

+ Escalate issues as appropriate to global support teams and provide on-site support to those teams as required. During issues provide the teams with plant impact assessments and assist in driving the issue to resolution. This requires the Plant IT manager to have some knowledge of production applications utilized in the plant.

+ Balance business needs, such as 24x7 operations, with IT priorities, such as deployment of critical patches

+ Support a multi-shift operation in a manufacturing plant.

+ Must be able to work flexible hours in support of a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends).

+ Align plant and business for production changes/updates/outages. Ensure parties understand timing/impact.

+ Support major business and IT initiatives such as New Model Program launches, hardware/infrastructure/application upgrades, facility changes, IIOT and end user productivity launches. Develop plans to meet critical timing, rollout/rollback/contingency plans and minimize any impact to production.

+ Providing technical support and troubleshooting assistance to end-users on the plant floor.

+ This includes diagnosing and resolving hardware, software, and network issues, as well as providing training and support to help users effectively utilize technology.

+ In addition to your technical expertise, you will also be required to perform physical activities such and moving assets and equipment on the plant floor. This may involve lifting and carrying medium to heavy objects.

+ To be successful in this role, you should have a strong understanding of IT systems and be comfortable working with a variety of hardware and software applications.

+ Build and maintain strong relationships with site business partners, acting as the “face of IT”

+ Contribute to site’s Operating Committee efforts, as appropriate

+ Enforce IT policy and educate team and plant on policy application

+ Develop and test Disaster Recovery plans.

+ Keep IT leadership appraised of issues, business concerns, and other significant events

+ Supervise site operations team, including GSR, agency, and purchased service resources. Team size depends on site complexity and operating schedule.

+ Manage development of self and team, including technical, leadership skill development and goal setting, and building team succession plans

+ Participate in cyber security initiatives including remediation of cyber issues

Requirements:

+ A willingness to learn and adapt to new technologies.

+ A strong desire to learn manufacturing operations and business practices from an IT perspective is required.

+ Broad business and manufacturing perspective is helpful. Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core.

+ A willingness to work in a high-pressure production environment and flexible working shift is a foundation in this space.

+ A willingness to learn and adapt to new technologies.

+ Strong written and verbal communication skills

+ Ability to multi-task; managing multiple tasks

+ Work efficiently and effectively with diverse, cross functional teams under stressful circumstances

+ Ability to communicate effectively with business users and IT professionals including globally distributed teams.

+ Ability to drive to root cause and work to develop monitoring/preventative measures

+ Ability to quickly learn new technologies and applications and adjust to business needs

+ People Leadership – Mentoring, advising, work assignments

+ The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge.

+ Motivated self-starter

+ Identifying, investigating & solving problems without supervision

+ Manufacturing experience is preferred but not required.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

This position is a leadership level 6.

For more information on salary and benefits, click here: https://fordcareers.co/LL6SP1

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

\#LI-Onsite

\#LI-GR1

**Requisition ID** : 56542