• Senior Print & Copy Services Associate _11am-7pm…

    The Millennium Group (Charlotte, NC)


    Charlotte, NC, USA | Hourly | 19.00-21.00 per hour DOE | Full Time

     

    | Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!

     

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

     

    Senior Print & Copy Services Associate _11am-7pm ON Call SAT-SUN

    Essential Job Responsibilities:

    • Digital reprographics and print equipment proficiency• Operating copiers, digital printers, scanners, and finishing equipment (binders, cutters, folding, hole punching, and lamination etc.). • Troubleshooting equipment issues, jams and knowing when to escalate technical problems. • Working knowledge of digital file formats and possibly experience with basic pre-press tasks (file prep, sizing, color checks). • Quality assurance - reviewing work for accuracy and completeness.

    • Strong customer service and communication skills, both oral and written• Must be able to clearly communicate and respond to questions from management and customers • Manage multiple jobs, Ability to prioritize workflow and meet deadlines• Problem solving and judgment skills, know when to make independent decisions and when to escalate. • Team collaboration - work effectively with colleagues and across service areas. • Adaptability - able to function in a fast-paced environment with changing priorities..

    Requirements:

    • High school diploma or GED • Relevant experience (typically 3+ years) in office services, reprographics, print operations, or a similar corporate-office environment.• Comfortable with Microsoft Office (Outlook, Word, Excel, Powerpoint) - standard for logging jobs and communicating. • Ability to use email, calendar, and ticketing systems professionally. • Some roles value exposure to more print-specific software (Adobe Acrobat, or graphic tools)• Ability to handle materials and equipment - sometimes lifting up to ~50 lbs. • Comfortable standing or moving between tasks throughout a shift.

    • Available to work overtime and work different shifts as needed" • Demonstrate flexibility in satisfying customer demands in a high volume, production environment

     

    Provide On- Call Services when needed on Sat/Sun between 1pm-8pm