• Temp BPO Senior Representative

    NTT America, Inc. (Plano, TX)


    Responsibilities:

    + Analyzing and processing provider transactions in accordance with plan provisions.

    + Should follow the policy and procedure which is defined by the customer.

    + Secure the PHI information. - Established working knowledge and application of a specialized technical skills.

    + Understands how work impacts results for their area.

    + Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.

    + Knowledge of related regulations and standards.

    + Strong understanding of current processes and procedures and may identify opportunities for improvement.

    + Completes a wide range of tasks and assignments.

    + Projects and assignments are typically non-routine and variable in nature.

    + Resolves more complex situations by applying demonstrated knowledge and skills generally acquired through job experience.

    Qualifications:

    + High school Diploma or equivalent.

    + 3+ years of experience in a Health care processing (Provider Data Management preferred, Claims or other Healthcare Payer/ Provider experience)

    Preferred Skills/Experience:

    + Experience in Provider Data Management and/ or Provider Credentialing

    + Experience in Appian, ServiceNow is a plus

    + 3+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web based applications.

    + 3+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.

    + Ability to type 40 WPM