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Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Case Management Assistant with Portsmouth Regional Hospital you can be a part of an organization that is devoted to giving back!

Benefits

Portsmouth Regional Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Portsmouth Regional Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Case Management Assistant to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Case Management Assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.

What will you do in this role:

+ Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.

+ Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.

+ Uses web-based referral system to manage post-acute care (PAC) referrals. Includes sending initial referrals with appropriate clinical information from the medical record required for the level of care.

+ Monitors patients with PAC referrals and intervenes to expedite discharge.

+ Prioritizes workload to ensure a timely contact and intervention with PAC providers.

+ Sends additional information to PAC provider when requested.

+ Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.

+ Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.

+ Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.

+ Obtains physician signature on required Case Management documents and forms.

+ Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.

+ Utilizes Case Management systems, standards, and processes. • Maintains knowledge of and actively develops relationships with PAC providers.

What qualifications you will need:

+ High School Graduate / GED required.

+ Associates Degree preferred.

+ Medical knowledge and terminology required.

+ Minimum of one year experience in a health care setting required.

+ New Hampshire Licensed Nurse Assistant or EMT preferred.

At** Portsmouth Regional Hospital (https://portsmouthhospital.com/) **, you're not just joining a hospital—you’re becoming part of a mission-driven team that’s redefining healthcare excellence across the Seacoast region. As a 240-bed acute care facility in Portsmouth, NH, we proudly serve communities throughout New Hampshire, Maine, and Massachusetts. We’re the only hospital in the area to be recognized as an ACS Verified Level II Trauma Center and a Comprehensive Stroke Center, and we offer a robust heart and vascular program—giving our team the opportunity to work at the forefront of life-saving care.

As part of the HCA Healthcare family, you’ll be supported by one of the nation’s leading healthcare systems, with a strong presence in New Hampshire that includes four hospitals, three freestanding emergency rooms, and over 70 care sites. Here, nearly 5,000 colleagues—including 1,500 nurses and 1,000 affiliated physicians—collaborate to deliver exceptional care and innovation every day. Whether you're at Portsmouth,** Catholic Medical Center (https://catholicmc.com/) **in Manchester,** Parkland Medical Center (http://www.parklandmedicalcenter.com) **in Derry,** Frisbie Memorial Hospital (http://www.frisbiehospital.com) **in Rochester, or one of our emergency facilities in Seabrook, Dover, or Plaistow, you’ll find a culture that values your expertise, supports your growth, and empowers you to make a real difference.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.